Senior Specialist, People

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Cairo
Software
The Role

Description
Who Are We❓

Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

The Job in a Nutshell💡

As a Senior Specialist, People at Mrsool, you will play a critical role in managing various human resource functions, serving as a partner to department heads, and supporting our employees throughout their journey in the organization. Your expertise will be essential in driving HR initiatives, cultivating a positive work environment, and ensuring compliance with company policies and labor laws. In this role, you will be responsible for handling complex employee relations issues, facilitating performance management processes, and implementing HR programs that align with the company’s strategic goals.

What You Will Do💡

  • Serve as a trusted advisor to management and staff by providing guidance on HR policies, procedures, and best practices.
  • Manage and resolve employee relations issues, providing support and counsel to employees and managers.
  • Oversee talent management processes, including performance reviews, succession planning, and employee development.
  • Support recruitment efforts by coordinating job postings, conducting interviews, and facilitating onboarding experiences.
  • Ensure compliance with employment laws and regulations, and update policies as necessary.
  • Analyze HR metrics and trends to identify areas for improvement and develop targeted strategies.
  • Implement employee engagement initiatives and promote a positive workplace culture.
  • Participate in special projects related to HR initiatives as needed.
  • Conducting Payroll and extracting reports on monthly basis

Who Will Excel ❓

  • Fluency in English (written and spoken); additional languages are a plus.
  • ATS experience is a major Plus
  • Experience within the food and beverage or tech industry.
Requirements
What Are We Looking For❓
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in a generalist HR role, with experience in employee relations and performance management.
  • In-depth knowledge of HR principles, labor laws, and compliance regulations.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Proficient in HR software and Microsoft Office Suite.
Benefits
What We Offer You❗
  • Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. Whether you prefer remote, in-office, or hybrid work arrangements, we accommodate your needs.
  • Competitive Compensation: Our compensation packages are competitive and include potential share options. Additionally, you will benefit from a performance-based commission structure, rewarding your sales achievements.
  • Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
  • Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

Am I A Good Fit?
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The Company
HQ: Riaydh
1,843 Employees
On-site Workplace
Year Founded: 2015

What We Do

Established in 2015, Mrsool grew rapidly over the past few years, by the time it closed series A in early 2019, the on-demand delivery platform has processed over 1 billion Riyals, serving over 10 million users across all the cities of the Saudi kingdom.
The platform pioneered the on-demand service fulfillment model in the region, by establishing a massive customer-to-customer network through a generic chat-based ordering experience, allowing users to be creative and unconstrained in describing the service needed, and giving the couriers the option to bid with their price they see fit, ensuring a fully scalable and self-regulating model.

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