Senior Specialist - CORE Release Manager

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

At Accelya, a Release Manager will handle the lifecycle of changes/releases that begin with branch management and goes all the way to actual release into the final environment.  While the breadth and depth of a Release Manager role is wide, our vision of what a successful Release Manager will be revolves around the ability of the candidate to coordinate releases/changes from start to finish.  This is characterized by releases/changes having many stakeholders, working with these stakeholders to ensure that a release/change is progressing appropriately, package management, and customer communications.

Any individual seeking to be a Release Manager at Accelya, must be self-driven for being successful in the role.  At the heart of release management at Accelya, is that release management procedures are understood as a mantra, and for the Release Manager to drive those procedures forward with precision around releases/changes.  Having a background in project coordination of the moving pieces around technical projects is highly desired and beneficial for any potential candidate.  This is an atypical Release Manager role, where focus is on every aspect of the release/change in the deployment lifecycle, not just the final deployment into the final intended environment.  From deployment package creation, testing, coordinating and executing defined processes and procedures, working with the different stakeholders, there are many facets behind a release manager role.

Attention to detail is critical in bringing value from the release manager perspective.  A person who has strength in dealing with many stakeholders in a project, meeting, or other setting would be desired.  Understanding and appreciating the importance of executing all procedures around a release/change with meticulousness is a value-add.  Consistent follow through on the steps needed to progress a release/change, including issue management and change management, is important.  Good communication skills are critical, but also knowing when and what to communicate is of equal importance.

What will you do?

• Handle and coordinate releases/changes into the final intended environment, from start to finish, inclusive of the actual release event.
• Branch and package process management.
• Coordinate with stakeholders for progressing a release/change within the deployment lifecycle.
• Mange issues and change management for a release/change.
• Client communications and release KPIs.
• Change management administration.
• High ownership & accountability for your work and on-time delivery.

What do you need to know?

• Strong background in Excel and Word a must.
• Background in project coordination, administration, or a role focused on executing procedures and processes to completion, especially for large and complex technical projects.
• Ability to handle high pressure situations that would result when an incident occurs related to the deployment of a release/change.
• Customer communication skills.
• Having detail-oriented skillsets are required.
• Experience in software development lifecycle.
• Previous release management experience a plus.
• Experience in application support is a plus.
• Position is required to work off-hours, with reduced on-shift hours as a results of off-hours work.
• Comfortable fostering & managing demanding clients at a high level.

What do we offer?

Flexible working hours
Company transportation
Training Courses and Workshops
Healthy lifestyle
Work-life balance
Excellent, dynamic and multicultural environment
Growth

About Accelya

Accelya is a leading global technology and service provider to the air transport industry delivering innovative change at speed and scale.

The company´s market-leading passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing.

Over 250 airline customers count on Accelya, with operations spread across nine countries and employing over 2,000 professionals worldwide.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future.

Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

For more information, please visit www.accelya.com and https://accelya.turtl.co/story/accelya-corporate-brochure/page/1.

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!