Become a Client Champion at Backbase on our Solutions Engineering team!
The Job in Short
You are the conduit between client visions and groundbreaking solutions. Shape the future of banking while making measurable impact with a global organization.
Meet the Job
Join our pre-Sales Solutions Engineering team and champion the success of our banking customers. You'll be their trusted advisor, problem-solver, and visionary crafting innovative Backbase solutions and demos that solve their toughest challenges and fuel their growth.
Here's what awaits you:
Client Focus
Being a technical subject matter expert is only part of this role; it's an opportunity to work directly with customers and understand their business deeply, build meaningful relationships, craft winning solutions, and lead the commercial engine of Backbase.
Impactful Solutions
Design, demo, and present market-changing solutions that solve real problems in banking. At the same time, your solutions will ultimately empower people around the world to reach financial security by putting powerful tools [literally] in the palm of their hands.
Collaborative Spirit
Partner closely with internal teams (Sales, Marketing, Customer Success) and clients throughout the journey, fostering trust and open communication. You're a true team player with a "make it happen" approach to your work. We work hard and play hard, celebrating wins and enjoying social hours or company events together.
Global Reach
We work with diverse teams and clients around the world and seek to make a global impact. One week you may be presenting to a customer in the US, and another week collaborating with our teams in Europe or Asia.
How About You
Do you possess high technical aptitude combined with a passion for serving others? Do you thrive while working with customer-facing teams to win business?
In addition, we believe you will need the following attributes to be successful at Backbase;
- A deep curiosity for client needs and a desire to make measurable, lasting impact.
- Knowledge and experience in private banking, wealth management, investment.
- Exceptional communication and collaboration skills to build strong relationships with clients.
- Proven knowledge and understanding of modern enterprise software architectures, mobile & web technologies (Java, Spring, Angular, iOS, Android, Kubernetes).
- Entrepreneurial energy to think, create, build and improve! You have a passion for learning, growing, and sharing your knowledge to empower clients and colleagues.
- Skill of a craftsman and attention to detail to delivery superior technology solutions.
- Experience in financial services is preferred (especially banking).
- Ideally you are able to work from our Atlanta hub in a flexible (hybrid), friendly work environment.
If you answered yes, then we want to meet you!
This is more than just a job; it's a chance to be a client champion. Are you ready to join the journey with us?
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
