Senior Solution Owner

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Senior Solution Owner

Location: Atlanta (Midtown office)

Work style: hybrid (in office M/Tu/W/Th, remote F)

Position Summary & Key Areas of Responsibility:

Dynamic position working closely with the NCR ATLEOS business community. Position will entail meeting with business teams translating their needs into IT solutions. As a Senior Solution Owner, you will be responsible for all aspects of the operation of your system and work directly with your own and other technical teams to enhance, improve, and trouble shoot issues encountered. You will also gain vast experience working with cross-functional application and business teams on enterprise company initiatives and other technical experts across the organization. Position will give vast expertise in the Product & Engineering areas, including Sales, Supply Chain, Order Fulfillment, and Services businesses as well ls an excellent understanding of the ATLEOS product set.

Key Responsibilities:

• Collaborate with cross-functional stakeholders to gather input on current business issues, project roadmaps, setting clear goals, milestones, success criteria, and upcoming initiatives.
• Manage and maintain JIRA boards, workflows, and dashboards to support Agile project management.
• Organize and facilitate regular Product Advisory Board meetings to review the state of the business.
• Manage the maintenance CAB (Change Advisory Board) and Emergency ECAB (Emergency Change Advisory Board) meetings to review and approve changes to IT applications and infrastructure.
• Conduct risk assessment and management.
• Develop comprehensive plans, including scope, timeline, resource allocation, and budget.
• Maintain upgrade plans for critical tools and applications, and strategic vision for future directions to meet changing business needs.
• Oversee Disaster Recovery (DR) activities, audit activities, and ensure the successful recovery of systems and data.
• Manage vendor relationships, including performance monitoring and issue resolution.
• Hire, train, and develop team members to ensure the necessary skills and expertise are in place (no direct report initially).
• Monitor team performance and provide regular feedback to support professional growth and improve productivity.

Basic Qualifications:

• Minimum of 7 to 10 years of experience in relevant technical roles.
• Expertise in PLM systems and vendor tools managing this area, including JPO (Java Program Objects), Spinners, MQL queries, and TCL programming.
• Knowledge of Cloud environments (Azure, OCI preferred but open to any experience) with proficiency in cloud-based DevOps practices, specifically in Terraform and OpenShift.
• Solid technical knowledge of Java, J2EE, JSPs, HTML, XML, EBOM, and MBOM with Oracle and Microsoft Database.
• Strong understanding of Single Sign-on, IDAAS, and other accessibility tools.
• Proficiency in Agile project management and JIRA.
• UI web design / UX experience.
• Expertise in Windows Office tools.

Preferred Qualifications:

• PostgreSQL experience.
• Basic networking knowledge.

#LI-AR1

#LI-HYBRID

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.