Netsmart is seeking a technically proficient Solution Consultant with deep expertise in clearinghouse systems and revenue cycle operations to support the growth and positioning of our RevConnect platform. This role requires hands-on understanding of EDI workflows, claim submission processes, remittance handling, and integration points within payer and provider systems. Acting as a bridge between product functionality and client needs, the Solution Consultant will lead complex technical discussions, tailor demonstrations to reflect client-specific workflows, and support sales teams with clear, actionable insights into how our solutions solve real-world RCM challenges. This individual will also contribute to RFP responses, interface closely with solution engineering, and provide ongoing technical input into product development and market readiness efforts.
Responsibilities
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Serve as the expert in technical and product support for sales teams; includes complex and first of a kind solution presentations, proposal responses, and follow up for highly complex clients
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Develop and present scripted and unscripted solution presentations to a wide variety of audiences, demonstrating knowledge of solution's features and functionalities and expertise in facilitating discussion and questions
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Proactively develop and apply knowledge of industry intelligence and trends relevant to specific audiences
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Ensure all stakeholders are able to clearly articulate and promote Netsmart’s competitive advantages during solution demonstrations
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Promote Netsmart solutions at industry events, trade shows, client meetings and Netsmart’s annual health conference meeting
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Review responses as a part of bid submissions or requests for proposals, contributing clinical, financial and local workflow expertise as applicable, and sharing key RFP feedback with solution presenters
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Contribute new and maintain appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market
Qualifications
Required
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Bachelor's degree or equivalent relevant work experience
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At least 2 years of experience working in a Human Services or post-acute setting with deep knowledge of associated revenue cycle and clearinghouse workflows
Expectations
Up to 10% travel
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.
By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.
For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.
Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
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