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Senior Software QA Engineer - System Testing (Networking, Ruby OR Python coding required), Remote in the U.S.
Application window has been extended and is expected to close 03/01/2025
It's Magic.
Some say magic’s not real. Others say it’s a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers. We experience magic all the time and see it unfold when something complex unexpectedly becomes intuitive, when technology works the way it was intended, or when everyone is valued for who they are. When our employees have the autonomy to make an impact, Meraki can accomplish our mission of connecting passionate people to their mission by simplifying the digital workplace.
At Cisco Meraki, we know that technology can connect, empower, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest-growing cloud-managed team in the world, our product and technology architecture is changing the landscape of enterprise networking and making cloud-managed IT a reality.
About the team:
The MX System Test (SD-WAN) QA team takes pride in ensuring the end-to-end system of the Meraki MX and vMX product line is ready to use. The team works on, but is not limited to, testing customer use cases, integration, scalability, stress and longevity testing. This team is also responsible for qualifying security services such as malware detection, URL filtering, web security, IPS, threat modelling, SD-WAN and SaaS/IaaS security capabilities. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority!
About the Job:
Meraki is looking for a Senior Software QA Engineer to join to support system test qualification of our SD-WAN product offerings. Your responsibility includes designing and building testbeds, crafting and implementing the integrated/application tests that resemble customer use-case for SD-WAN and Security solutions over physical, cloud, on-prem MX products and Meraki Dashboard, and contributing to industry-leading technologies in the cloud ecosystem. As a part of a geographically distributed team, you will collaborate with multiple Meraki engineering teams and customers around the globe to develop a fully-furnished test strategy. To be successful in this role, you will need to have motivation, curiosity, passion for problem-solving, and experience with telco technologies and automation as a breath.
In addition to driving test strategy, test planning and performing testing on large-scale networks you will own technical leadership to a part to the MX System Test team to implement new ideas to optimize and alleviate the team.
What You Will Be Doing:
- Develop a comprehensive understanding of the use cases/workflows of the MX and vMX solutions, deployed in the customer environment.
- Participate in requirements/design discussions with Product managers & development team and represent the QA team.
- Craft a test strategy documents for the Meraki MX and vMX features and collaborate with other QA and development teams to cover all aspects of the features being developed.
- Execute tests and reporting test results, and test metrics pertaining to these tests.
- Develop automation scripts in parallel or ahead with feature testing to enable CI/CD (i.e Automation Driven Testing).
- Identify, evaluate and propose new test tools and methodologies for improving system-level product testing.
- E2E ownership from feature system testing to production deployment to monitoring & alerting.
- Provide mentorship to the MX System Test team and guide junior engineers in developing test-plan and reviewing their work.
What You Will Be Bringing:
- 7 years of Software Quality Assurance experience, including 3+ years in system and integration testing within large-scale routing, switching, and wireless domains.
- Expertise in SDWAN, Security, Layer-2(VLAN/802.1Q), IPv6, Layer-3 (BGP/IP/OSPF/VPN/IPSec/NAT)
- Proficient in writing quality code, using either Ruby or Python, and experienced in building and maintaining automation in CI/CD environments.
- Experience in working with cloud or containerized platforms like AWS, GCP, Azure, Kubernetes, and Docker, and skilled in using traffic generators to improve testing methodologies.
What makes you stand out:
- The ability to communicate complex technical concepts clearly to peers and management.
- Strong communication skills with a track record of effective collaboration with stakeholders and understanding customer deployments for in-house testing.
- Research of applications and Framework experience – Acquired patent(s), Published White-paper / Yellow paper on embedded solutions.
- Experience with Automation framework and/or CI pipeline development.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Compensation Range:
$157,400—$222,200 USD
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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What We Do
Meraki is a Greek word meaning “something done with soul, creativity, or love.” With this name as our mantra, we’re building a welcoming workplace that attracts eclectic, curious, purposeful people who unite to ignite our customers’ passions. Together, we create powerful, simple technology with the potential to change everything.
Why Work With Us
We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity.
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