At Lazarus, we’re building foundation models to help people solve the world’s toughest problems. Enterprise and government clients use our APIs to power products and workflows that keep humans focused on the things we do best. We're a venture-backed team headquartered in Boston, MA who share a passion for innovation, growth, and a commitment to the responsible use of AI.
You can check out a demo of what we do here.
Location Preference: Based in Boston, MA. Remote is available for the right candidate.
Job Overview
As a Senior Software Implementation Engineer, you'll be an integral part of our implementation team, working with clients, senior engineers, and data scientists to facilitate the successful and efficient adoption of our solutions. This position will report directly to the Director of Product Management and Solutions.
Responsibilities
- Work with the implementation and sales teams to gather client requirements and assist in creating implementation plans
- Assist in configuring and customizing our products to align with client needs and integrate them into their existing systems and solutions
- Participate in the end-to-end implementation process, ensuring timely project completion and client satisfaction
- Troubleshoot technical issues and collaborate with engineers to provide effective solutions during the implementation phase
- Document implementation processes, best practices, and solutions for internal knowledge sharing and client reference
- Work closely with cross-functional teams, including prompt-engineering, sales, support, and development, to ensure efficient and successful customer solution delivery
- Provide training and technical assistance to clients, guiding them through product functionalities and usage
- Work with clients and partners to develop optimal prompts for their use cases
- Continuous learning regarding how LLM’s and associated tools may improve existing and new solutions
Requirements
- Bachelor's degree in computer science, engineering, or a related field
- 5-10 years of experience in a technical role, such as technical support, software development, or software maintenance
- Knowledge of programming languages, scripting, system configuration, and designing secure and scalable systems in Python (required), React (required) and other modern languages (preferred); experience with Git
- Familiarity with cloud technologies (especially experience with GCP - preferred), APIs, and database management
- Proven familiarity with LLMs and prompt engineering strategies and tactics
- Problem-solving skills and a proactive attitude toward learning and troubleshooting
- Excellent communication skills to effectively interact with clients and internal teams
- Ability to work collaboratively in a fast-paced environment, adapting to evolving client needs and project requirements
- Requires strong consultative mindset and customer expectation management skills
Benefits
- Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plans
- Opportunities for growth and professional development
- A collaborative and supportive company culture that values diversity and inclusion
- Access to cutting-edge technology and resources for research and development
- Compensation: $150,000 (base salary) + bonus + equity
Lazarus AI is an equal opportunity employer. We are committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. We do not tolerate discrimination or harassment of any kind. This applies to every aspect of employment at Lazarus, including, but not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination.
Top Skills
What We Do
Lazarus applies artificial intelligence and computer vision to develop products and custom solutions to optimize processes. Organizations leverage our APIs to get data out of PDFs to where it needs to be, faster and more accurately than ever before:
RikAI is a large language model that extracts data from any document without training. Regardless of type, format, or language, our advanced document understanding API can contextualize information, analyze layouts, and find answers to natural language questions across any number of documents. Industries from insurance through to legal are using RikAI to use their documents intuitively.
Upload any document and ask almost any question to get the correct answer without training. To improve results, instead of increasing a “training set”, rewrite questions until they consistently yield the best results.
Lazarus Forms is a general data extraction API that makes cluttered, unstructured PDFs as usable as any JSON. Our form extractor pulls entities, tables, and key value pairs from documents without example forms or training. Recognizing both handwritten and typed text, Lazarus Forms extracts more data and requires even less human intervention. We streamline data intake and transfer processes associated with various types of documents; claims forms, new patient intake, attending physician statements, adjuster reports, lab results, ACORDs, and anything that can fit in a PDF.
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