About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
The Opportunity:
Join a forward-thinking team dedicated to transforming the customer experience through intelligent conversational AI solutions. Our mission is to streamline the user pre-booking journey by developing bots that address customer queries with precision, ensuring a smooth and hassle-free booking process. Working closely with product managers, designers, and engineers, we focus on continuous innovation to deliver solutions that meet customer needs and drive business success.
Project Description:
This project is centered on building advanced customer-facing AI-powered bots that elevate user experiences across multiple platforms. These bots are designed to simplify the pre-booking journey by providing quick, accurate responses to customer inquiries. By combining cutting-edge technology with a deep understanding of user behavior, the team ensures the bots are intuitive, efficient, and aligned with business goals.
What you’ll Need to Succeed:
- At least 5 years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc. 5+ years preferred
- B.S. in Computer Science or quantitative field; M.S. preferred
- Working experience with agile, analytics, A/B testing, GIT Flow
- Excellent HTML/CSS skills – you understand not only how to build the data, but how to make it look great too
- 3-5+ years’ experience developing performance-critical applications that run in a production environment using one of the backend languages/frameworks such as .NET, .NET Core, Java, Scala, NodeJS, Go or Python.
- Excellent understanding of object-oriented JavaScript, TypeScript
- You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack.
- Great communication and coordination skills
- Excellent analytical thinking and problem-solving skills
- You have a good command of the English language.
t’s Great if you have:
- Machine Learning, GPT, prompt engineering and other AI project experience
- Candidates with JVM language experience – Scala/Kotlin/Java and Python would be preferred
- Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions.
- Knowledge in one or more of the following: NoSQL technologies (Cassandra, Scylla DB, Elasticsearch, Redis, DynamoDB, etc.), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc.).
- Working Experience with Containers and Dockerization, also K8S is a plus
- Knowledge and hands on experience in CI/CD solutions would be a plus
- Experience in multiple front-end platforms including iOS, Android, Web, and API services
- Have worked on an app or internet company that is at scale with large numbers of users and transactions per second
- Have experience in a data driven company with experience analyzing and working with Big Data
- Lead teams and greenfield projects solving large system problems
This position is based in Singapore (No Relocation Provided, No Visa Sponsorship)
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Top Skills
What We Do
Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,900,000 properties worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers. Agoda employs over 7,000 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. For properties seeking partnership with Agoda, visit https://connect.agoda.com
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