About the Role
As a backend engineer on the Communications Platform team at Gojek, you’ll play a crucial role in enhancing how we connect with our users across various channels. Your work will involve tackling complex technical challenges. The solutions you develop will directly affect every Gojek customer.
What You Will Do
- Collaborate with Communications Platform Tech Leads to develop and implement features that enhance communication efficiency and ensure high scalability
- Takes ownership for the entire lifecycle of their stories: development, test, production, and subsequent fixes and improvements
- Design and develop customized solutions that are scalable and generic, catering to the diverse needs of the platform’s clients
- Maintain the security and integrity of the platform and its integrations
- Performs code reviews that follow the standards and practices of the engineering handbook and that are recognized by their team as helpful
- Collaborate and Mentor junior engineers, designers and QAs to flesh out implementation details based on the established pattern in the stream
- Actively review tracking and reporting system metrics with the team.
What You Will Need
- 4+ years of relevant experience, hands-on in either Golang or Java
- The ability to go into depth and breadth across tech stack used in the product vis-a-vis backend services, data engineering, and infrastructure
- Has worked on large scale event-driven microservices architecture with an active use of Kafka and can architect solutions based on this pattern
- Is familiar with basic programming principles such as SOLID and TDD
- Has intermediate experience with Linux and is able to troubleshoot issues
- Understands why we need to test code and has implemented tests
- Able to understand/discuss design and performance trade-offs in complex systems
About the Team
The Communication Platform team plays a pivotal role in managing and enhancing user interactions within the Gojek ecosystem. We are responsible for facilitating seamless communication between users and the platform, as well as between Gojek and its users, across a variety of channels including Chat, Call, SMS, WhatsApp, Push Notification and Email.
Our mission is to ensure that every message—whether it's a notification, a transactional update, or customer support—is delivered efficiently and effectively. We achieve this by building robust and scalable communication systems that handle millions of interactions daily, ensuring reliability, security, and a top-notch user experience.
In addition to managing these communication channels, we also focus on growing our user base through innovative marketing tools like Shuffle and Snippet. Shuffle allows us to deliver personalized content and offers to users at the right moment, while Snippet provides engaging in-app story format content that enhances the overall user experience.
Our team is made up of talented engineers, product managers, and designers who work together to create and maintain these systems. We thrive on solving complex challenges, innovating new features, and continuously improving our platform to better serve our users and the business.If you are passionate about building large-scale communication systems, working with cutting-edge technologies, and making a real impact on how millions of users interact with Gojek, then this is the team for you.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
