Who are Heidi?
Heidi is on a mission to halve the time it takes to deliver world-class care.
We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.
Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.
We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.
With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?
Therefore we’re hiring a Senior Backend Engineer to supercharge our back-end software development and help us build AI tools that clinicians can’t live without.
The Role
A Senior Software Engineer responsible for the execution of the backend features, with a deep technical understanding and how it translates to representing user needs. You will have operated in a hyper growth startup with experience building SaaS products.
You will also have a deep understanding of the key challenges engineers face and a firm grasp on design principles in prioritizing key features and capabilities.
Your superpower is how to bridge the gap between technical specifics and business needs effortlessly and turn high-level designs into real-world solutions.
You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. You are quick to grasp the nuances and complexities of developing an AI product healthcare internationally.
We know that brilliant people can come from unlikely places; if you have a proven track record of shipping spectacular technically challenging products and features, regardless of industry, we want to meet you.
What you'll do:
Ultimately you will have the opportunity to work with the engineering mastermind behind Heidi developing AI products which will change the face of healthcare
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Autonomously deliver beautiful & robust code with considerations on code structure design and scalability.
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Implement and optimize data storage solutions.
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Design, build, and maintain high-performance backend systems using Python.
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Architect and manage cloud infrastructure, ensuring scalability and reliability.
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Develop and manage message queue systems for real-time data processing.
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Collaborate with frontend and AI teams to integrate new features and enhance existing APIs.
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Optimize API performance and handle API versioning, documentation, and testing.
What we’ll look for:
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Strong sense of ownership & strong problem-solving skills.
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5+ years of backend development experience.
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Strong back-end development experience in Python
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Solid experience with MongoDB and Redis for data management.
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Experience building & managing message queue systems at scale.
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Writing testable, effective and communicative code
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Data modeling, design patterns, understanding trade-offs
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Deep understanding of API design principles, including security, versioning, and performance.
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Data & application security knowledge and skills
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Experience in integrating with third-party systems
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Competent with source code control and CI/CD pipeline technologies.
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Architecting and building highly available, scalable, secure & performant systems
What do we believe in?
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We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
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You'll be surrounded by a world class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs.
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We will stop at nothing to improve patient care across the world.
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We design user experiences for joy and ship them fast.
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We make decisions in a flat hierarchy that prioritizes the truth over position.
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We provide the resources for people to succeed and give them the freedom to do it.
Why you’ll flourish working with us 🚀?
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Flexible work with 3 days a week in the office.
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Additional paid day off for your birthday and wellness days
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Special corporate rates at Anytime Fitness for Melbourne, Sydney tbc
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A generous personal development budget of $500 per annuml
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Learn from some of the best engineers and creatives, joining a diverse team
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Become an owner, with shares (equity) in the company, if Heidi wins, we all win
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The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
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If you have an impact quickly, the opportunity to fast track your startup career!
Help us reimagine primary care and change the face of healthcare in Australia and then around the world.
Top Skills
What We Do
Heidi Health is the team behind the world’s most loved AI scribe used daily by tens of thousands of clinicians in over 50 countries scribing millions of consults every month. Where other scribes end at transcription, Heidi is just getting started. Heidi’s real power is its ability to personalize notes with customized templates, create any healthcare document with a simple prompt, enable seamless team collaboration through shared sessions for multi-disciplinary care and more. From solo practitioners to large hospital networks, primary care to neurology to OBGYN, Heidi adapts to unique workflows across all specialties. Heidi is safe for every clinician to use with HIPAA and NHS compliance fortified with SOC2 and ISO 27001 security. Join the revolution at www.heidihealth.com – scribing is free, and it’s just the beginning.