Senior Software Engineer, Backend

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the Team

Grab Support’s goal is to assist our consumers on the journeys of their lives and become an enabler of seamless and meaningful interactions between Grab, its consumers, and partners.

We are using cutting edge technologies to solve support problems for all verticals at Grab by building services and applying AI/ML to highly scalable, reliable and available services.

Get to know the Role

We are looking for a Senior Backend engineer to contribute to our internal tooling products used for our agents to serve Passengers, Drivers and Merchants. You will have opportunities to work on multiple backend service clusters. These services are the top entry points for Grab support with millions of visitors every day across seven countries in total.

The Day-to-Day Activities

• Design and enhance cutting edge services setting a high standard for availability, scalability, latency, and efficiency of Grab's range of products
• Work with engineering team to explore and create new design / architectures geared towards scale and performance
• Participate in code and design reviews to maintain our high development standards
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization
• Collaborate with product and experience teams to define and prototype feature specifications
• Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
• Design, build, analyze and fix large-scale systems
• Learn full stack performance tuning and optimization
• Debug and modify complex, production software that serve millions of users in southeast asia

Qualifications

The Must-Haves

• A degree in Computer Science, Software Engineering, Information Technology or related fields

• 5+ years of experience in software engineering in a distributed systems environment

• Strong Computer Science fundamentals in algorithms and data structures

• Familiarity with running large scale web services; understanding of systems internals and networking are a necessary

The Nice-to-Haves

• Experience with GraphQL query language

Tech Stack

• Our core services tech stack consists of Golang with Redis, MySQL, DynamoDB, Elasticsearch data stores. They all run on the AWS cloud infrastructure with auto-scaling abilities.

• We use GitLab for our code repository and we adhere to the basic Continuous Delivery tenets utilizing a host of tools to support our release pipeline and code quality. These include GitLab CI, DataDog, Kibana

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• Strong understanding of system performance and scaling

• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability

• Strong programming skills in GoLang (preferred), Ruby on Rails or Python

• Infrastructure: AWS or GCP

• Experience and understanding of large and complex code bases and architectures.

• Highly accountable and takes ownership, with a collaborative attitude, and a lifelong learner

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.