Senior Software Engineer - Account Management

Posted 2 Days Ago
San Mateo, CA
Hybrid
189K-234K Annually
Mid level
Computer Vision • Gaming • Software • Virtual Reality • Web3 • Metaverse
Immersive gaming and creation platform
The Role
As a Senior Software Engineer in Account Management at Roblox, you will collaborate with a team to build a world-class platform ensuring user safety and appropriate experiences. Your responsibilities include designing scalable systems for compliance, managing user preferences, and developing backend services to handle high traffic efficiently.
Summary Generated by Built In

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

WHY SAFETY?
At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization's mission is to become the leader in civil immersive online communities. We systematically and proactively detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We also keep the platform compliant for changing regulations and growth markets. We cover a broad area of the tech spectrum, including machine learning, experimentation, automation, highly scalable distributed backend systems, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world.

WHY Account Management?
Maintaining Safety and Civility is Roblox's #1 priority and our mission is to ensure safe, civil and appropriate experiences for authentic and accountable users. The Account Management team is a user-facing team that builds systems and tools for users to more easily manage their preferences, privacy/consent, and the Roblox experience both for themselves and their families. We cover a large surface area relative to the size of our team, and as a Senior Software Engineer, you’ll have opportunities to take ownership and shape what and how we build. You will partner with 12+ supportive, collaborative engineers within our team, along with teams across the company to ensure safe, civil experiences that take into account our users' ages, locations, local regulations, and personal or parental preferences. You will report to the Engineering Manager of the Account Management Team.
You Will:

  • Collaborate with a group of 12+ passionate engineers to build a world-class Account Management platform, accounting for diverse users, ages, roles, and relationships around the world
  • Build systems to scalably model international compliance requirements that control users' abilities to access features and platforms
  • Design and build backend services across large distributed systems that reliably handle over 1 million queries per second of traffic. If our systems go down, Roblox goes down.
  • Help establish next-generation standards on the backend stack for the team.
  • Work with teams across the company to ensure a safe and civil Roblox experience for users of all ages.

You Have:

  • 4-7 years of experience designing reliable, available and large-scale distributed backend services
  • 4-7 years of experience building and shipping products to production improving millions of users' lives
  • Expertise in compiled languages such as Golang, Java or C#
  • Experience setting a high bar for architecture quality, and ability to weigh and make the right tradeoffs between speed, quality, impact, and effort.
  • The ability to think ahead and make the right investments that will solve future challenges.

You Are:

  • Versatile: You are proficient in several programming languages and technologies. You take a creative and strategic approach to solving hard problems
  • An Owner: You can balance contributions to multiple projects
  • Forward Thinker : You don’t just consider immediate needs, but are able to anticipate and build for future ones
  • Team Oriented: You lift up your peers and find ways to make the team stronger


For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.

Annual Salary Range

$189,110$233,840 USD

Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).

You’ll Love: 

  • Industry-leading compensation package
  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy (varies by exemption status)
  • Roflex - Flexible and supportive work policy 
  • Roblox Admin badge for your avatar
  • At Roblox HQ: 
    • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
    • Onsite fitness center and fitness program credit
    • Annual CalTrain Go Pass

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.

Top Skills

Machine Learning

What the Team is Saying

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The Company
HQ: San Mateo, CA
2,500 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

Roblox is an immersive gaming and creation platform that offers people millions of ways to be together, inviting its community to explore, create and share endless unique experiences. Our vision is to reimagine the way people come together — in a world that's safe, civil, and optimistic. To achieve this vision, we are building an innovative company that, together with the Roblox community, has the ability to strengthen our social fabric and support economic growth for people around the world.

Why Work With Us

Every day, Roblox employees tackle complex questions and drive incredible innovation. Join us in building the future of human connection and communication.

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Roblox Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are requiring employees to be in the office three days a week – with core days being Tuesday, Wednesday, and Thursday. On Mondays and Fridays, employees may choose to work remotely, although the office will still be open.

Typical time on-site: 3 days a week
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HQSan Mateo, CA
IN
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