Senior Software Development Engineer - Observability

About the teamThe Developer Experience (DevEx) Observability team is responsible for the design, development, maintenance and operation of the systems and tools that enable all Zillow Group engineers to monitor service health and respond to service degradation. Our team is at the forefront of adopting new technologies and processes which create company wide standards for Observability. It is a broad area of ownership that has a critical impact on the quality and efficiency of all services at Zillow Group.

About the role

Are you interested in being a technical leader, guiding engineers across Zillow Group on the best ways to monitor applications and building the tooling to support them? Do you like using and contributing to open source projects? We are looking for a Senior Software Development Engineer to help us build a world class observability solution at Zillow Group! This role will be designing and developing highly available and resilient observability solutions which operate at scale and can help with detection and restoration of problems at each layer of the application stack 

You Will Get To: 

• Contribute to some of the highest-traffic systems at Zillow, scaling to millions of metrics, and billions of logs lines and trace events a minute.

• Contribute to the long term technology and product vision for observability at Zillow Group.

• Contribute to open source regularly, both bug fixes and helping drive the larger project vision and roadmap.

• Obsess about building systems by enabling observability out of the box and continually learning from and improving the developer experience.

• Gain and share expertise, evangelizing the best ways to use observability systems.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

You are a leader with an ability to drive a project home single-handed, but know that real change can only happen as a team. You know how to make technology scale; building well tested systems, designing them to be easily operable, and easy for others to contribute back. You believe in community, whether that's participating in open source projects, or joining in on a conversation improving an internal tool or process. Ideally you have:

• Ability to learn new technology and contribute to the Open Source Community.

• Experience in metric and log collection, distributed tracing and visualization.

• Experience with multiple monitoring tools like Graphite, Prometheus, OpenTelemetry, Grafana, New Relic, Datadog, and Splunk.

• Proficiency and expertise in time-series databases, such as Graphite, InfluxDB, M3DB, Thanos, or Cortex

• Built high traffic web services and high throughput queues solving scaling challenges in layers between the load balancer and the data store.

• Experience with infrastructure using AWS and Docker/Kubernetes.

• Experience with a programming language including GoLang, Java, Python, and NodeJS

More important than any specific bullet above, you are willing and excited to LEARN and GROW.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.