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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Senior Site Reliability Engineer
At SoFi, we’re passionate about building resilient infrastructure that maximizes employee productivity.
Our Site Reliability Engineers (SREs) play a critical role in empowering our internal systems and services through observability and automation — enabling high availability, outstanding performance, and seamless user experiences.
As we expand our observability and automation efforts, we’re seeking an experienced SRE to help evolve our SRE team toward best-in-class standards. This person will focus on automating toil-heavy workloads, optimizing network administration across multiple offices, and collaborating closely with cross-functional DevOps and operations teams.
Objectives of this role
- Observe and monitor the corporate production environment to conceptualize and assess holistic system health.
- Automate infrastructure around corporate services and applications to reduce manual effort for engineers and end users.
- Develop and manage SRE tools using our CI/CD infrastructure.
- Define and enforce standards that maintain high availability and deep observability across DevOps and operations teams.
Implement measurement-driven SLA, SLO, and SLI strategies to proactively address areas of improvement and drive innovation. - Provide escalation support for multi-site office networking footprints and cloud-based distributed applications.
- Advance corporate office networking toward a zero-touch provisioning model.
- Play a key role in building, mentoring, and evolving the SRE team toward industry best practices.
Responsibilities of this role
- Gather and analyze metrics from operating systems, network devices, cloud components, and applications for performance tuning and troubleshooting.
- Partner with DevOps teams to enhance services through rigorous testing and improved release procedures.
- Contribute to DevOps service design, platform management, and capacity planning.
- Identify systems that would benefit from automation, and deliver projects to systematically remove toil.
- Balance feature development speed with system reliability, aligned with well-defined service-level objectives (SLOs).
- Ensure standardization and consistency of the network hardware footprint across all SoFi office locations.
- Streamline audit compliance activities by automating auditor access to required data and proofs.
- Lead initiatives to continuously evolve the SRE function and mentor team members.
Required skills and qualifications
- Bachelor’s degree (or equivalent experience) in Computer Science or a related discipline.
- 5+ years of proven experience in SRE roles.
- 3+ years of senior-level experience in on-premises and cloud-based network engineering (routing/switching).
- Strong programming skills in one or more high-level languages: Python and Java are preferred, but open to C/C++, Ruby, or JavaScript.
- Practical experience managing infrastructure as code in cloud-based environments is essential. Familiarity with the following technologies in our stack is highly preferred:
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- Terraform
- GitLab CI/CD
- AWS Cloud Networking / CloudWatch
- Datadog
- Panorama / Palo Alto Networks
- Cisco Systems
- Proactive mindset toward identifying service issues, bottlenecks, and delivering performance improvements.
Favorable skills and qualifications
- Strong interpersonal skills and a mentoring mindset.
- Fluency in English; competency in Spanish is a plus.
- Experience with:
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- Agile sprint and project management methodologies
- Jira and Confluence administration
- Linux, Windows, and macOS system administration
- Ability to occasionally commute to one of our office locations listed above.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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What the Team is Saying
What We Do
For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/
Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.
SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.
For more information, visit SoFi.com
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
