Senior ServiceNow Engineer

Posted Yesterday
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San Francisco, CA
Hybrid
Senior level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
The Senior ServiceNow Engineer will customize GRC modules, lead implementations, integrate systems, troubleshoot issues, document processes, and collaborate with teams to enhance compliance solutions.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking an experienced Senior ServiceNow GRC Engineer to join our dynamic team. The ideal candidate will have a strong understanding of ServiceNow’s GRC modules, including Risk Management, Policy and Compliance Management, and Audit Management. This role involves collaborating with cross-functional teams to tailor GRC applications to meet our business needs and ensure compliance with industry regulations.

What you’ll do: 

  • Design and Development: Customize and configure ServiceNow GRC modules to meet business requirements, including Risk Management, Policy and Compliance Management, and Audit Management.
  • Implementation: Lead the implementation of GRC solutions, including creating workflows, forms, and reports to support governance, risk, and compliance processes.
  • Integration: Integrate ServiceNow GRC modules with other systems and applications as needed to ensure seamless data flow and accurate reporting.
  • Troubleshooting: Identify and resolve technical issues related to ServiceNow GRC applications, ensuring optimal performance and user experience.
  • Documentation: Develop and maintain comprehensive documentation for customizations, configurations, and integrations.
  • Collaboration: Work closely with stakeholders, including IT, compliance, and risk management teams, to gather requirements and provide technical expertise.
  • Continuous Improvement: Stay current with ServiceNow updates and best practices, recommending enhancements and improvements to existing GRC solutions.

What you’ll need:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 6+ years experience  as a ServiceNow Engineer with a focus on GRC modules.
  • Strong knowledge of ServiceNow platform, including scripting, workflows, and data integration. Experience with ServiceNow GRC modules is required.
  • Extensive knowledge of APIs, Web Services, and Rest URLs.
  • Build system integrations using Integration Hub and Rest API
  • Proficient with JavaScript, XML, JSON, Java
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.

Nice to have:

  • ServiceNow Certified Application Developer
  • ServiceNow Certified GRC implementation Specialist

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 

 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

APIs
Audit Management
Compliance Management
Grc Modules
Integration Hub
Java
JavaScript
JSON
Policy Management
Rest Urls
Risk Management
Servicenow
Web Services
XML

What the Team is Saying

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The Company
HQ: San Francisco, CA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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HQSan Francisco, CA
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Cottonwood Heights, UT
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Frisco, TX
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New York, NY
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Seattle, WA
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