Job Description
We are looking for you, if you have:
- at least 5 years of experience in ServiceNow development, administration, and architecture,
- certification in ServiceNow System Administrator or Application Developer or Implementation Specialist,
- strong knowledge of web technologies, such as JavaScript, HTML, CSS, REST, SOAP, etc.,
- good understanding of ITIL processes and ServiceNow modules (for example ITSM, ITOM, HRSD, Custom Applications),
- good command of English, both written and spoken,
- growth mindset, a customer focus, and a collaborative attitude,
- lot of experience with automated testing,
- proficiency in pipeline based deployments.
You'll get extra points for:
- scripting and programming in other languages,
- knowledge of HR systems and regulations,
- speak fluent English,
- experience with Virtual Agent,
- experience with Flow Designer and its related features.
Your responsibilities:
- developing and configuring ServiceNow applications and modules according to business requirements and best practices,
- integrating ServiceNow with other systems and platforms using APIs, web services, and orchestration,
- troubleshooting and resolving issues related to ServiceNow functionality, performance, and security,
- supporting and enhancing existing ServiceNow applications and integrations,
- collaborating with other developers, product owners, testers, and stakeholders to deliver high-quality solutions,
- keeping up to date with the latest ServiceNow features and trends.
Information about squad:
You will join one of the squads, developing and administering ServiceNow platform within ING Group.
Team’s primary task is to develop and maintain ServiceNow instance within Enterprise System Management scope, according to customer needs and ING regulations & practices (compliance, agile way of working, etc).
The squad is led by a business Product Owner who gives the autonomy to engineers to manage and implement technical tasks according to the product backlog items specification.
The role naming convention in the global ING job architecture will be “Engineer IV”
Top Skills
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
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