Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
CAREER OPPORTUNITY OFFERING:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $17.95 - $21.35/hr based on experience
The Senior Specialist of Self-Pay Operations is responsible for overseeing and optimizing the self-pay collections process, including managing bad debt inventory and placements, acute and PRC inventory, and statement holds and volumes. This role involves ensuring accurate billing, improving collection strategies, and providing detailed analysis and reports to leadership. The ideal candidate will have extensive experience in healthcare billing and collections, strong analytical skills, and a commitment to providing excellent quality for our clients.
Essential Job Functions:
Manage Self-Pay Accounts: Oversee the self-pay accounts receivable process to ensure accounts are moving through the self-pay life cycle as designed.
Bad Debt Management: Handle bad debt inventory management, placements, and returns. Reconcile bad debt transactions and manage vendor recall requests.
Acute and PRC Inventory Management: Oversee the management of acute and PRC (Physician Revenue Cycle) inventory.
Deceased Account Review: Conduct reviews of deceased accounts to ensure proper handling and resolution.
Statement Holds Review: Review and resolve statement holds to ensure timely billing and collections.
Reporting and Analysis: Prepare and analyze reports on self-pay aging performance, including ATB (Aged Trial Balance) review summaries for leadership and external teams. Identify opportunities that impact aging self-pay AR (Accounts Receivable).
Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in self-pay operations.
Compliance: Ensure all billing and collections activities comply with federal, state, and local regulations.
Team Leadership: Contribute to a dynamic work environment by acting as a subject matter expert and providing team assistance as needed.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Ensemble Required License:
CRCR
Desired Work Experience:
1 to 3 Years
Preferred Knowledge, Skills and Abilities:
2 Years/associate’s degree or equivalent experience
Microsoft Office experience
Revenue Cycle knowledge
Critical thinking
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
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Innovation
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Work-Life Flexibility
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Leadership
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Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
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Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
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Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
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Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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What We Do
Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services - redefining the possible in healthcare by empowering people to be the difference.
