The Role
The Senior Sales Operations role focuses on moderating and supporting leads, optimizing operational efficiency, managing follow-up campaigns, and maintaining data accuracy. This position requires collaboration with sales and support teams to enhance lead experience and ensure streamlined processes.
Summary Generated by Built In
About Us:
iSchool is an innovative online platform that provides live, gamified coding classes for children and teenagers aged 6 to 18 years old, fostering future tech careers from an early age.
Responsibilities:
- Lead Moderation and Support:
- Review and moderate leads who have booked trial sessions.
- Assist leads with resolving any issues before or during the free session.
- Coordinate with the operations and customer support teams to ensure a smooth experience for the leads.
- Operational Efficiency:
- Ensure automation systems and workflows are functioning properly.
- Lead Follow-Up Campaigns:
- Create and send bulk follow-up campaigns to re-engage old leads.
- Data Management:
- Clean and organize lead data to maintain accuracy and quality.
- Ensure no duplication or redundant entries in the system.
- Proven experience in sales operations or a similar role.
- Strong organizational and analytical skills.
- Experience with CRM tools and automation workflows.
- Ability to collaborate and coordinate with the sales, operations, and support teams.
- High attention to detail and accuracy in data management.
- Competitive salary and benefits package.
- Opportunities for professional growth.
- A collaborative and innovative work environment.
- The chance to make a tangible impact on an exciting, fast-growing company.
The Company
What We Do
iSchool MENA's #1 online coding platform for students aged 6 to 18 years old, offering 1:1 live coding classes in artificial intelligence, data science, game development, VR, and AR, with thousands of graduates from 20+ countries helping them to start a technology-based career, freelancing, or even launching their own startups.
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