The Senior Sales Executive is a results-driven professional responsible for identifying, engaging, and closing customer opportunities. This role focuses on promoting and selling Lumin Digital’s products and services, ensuring customer satisfaction, and achieving sales targets. The ideal candidate thrives in building relationships, analyzing customer needs, and delivering tailored solutions that drive revenue growth and profitability.
Essential Functions, Responsibilities, Experience:
Present, promote, and sell Lumin Digital’s products/services using compelling arguments to prospective customers.
Build and maintain strong relationships with C-suite executives, decision-makers, and stakeholders in the banking and credit union industry.
Perform cost-benefit and needs analyses for potential customers to address their specific requirements.
Proactively reach out to leads through cold calling and other outreach methods.
Expedite the resolution of customer problems and complaints to maximize satisfaction and retention.
Achieve agreed-upon sales targets and outcomes within specified timeframes.
Work closely with marketing, product and solutions consultant teams to align sales strategies and deliver seamless onboarding experiences.
Analyze the territory/market’s potential, track sales progress, and monitor status reports.
Provide management with reports on customer needs, interests, competitive activities, and potential for new products and services.
Stay updated on best practices, promotional trends, and industry developments.
Continuously seek feedback to improve performance and enhance results.
Perform other duties as assigned.
Potential Role Growth:
30 days: Understand Lumin Digital’s product offerings, sales processes, and market landscape. Begin engaging with leads and contributing to sales efforts.
90 days: Develop and implement strategies to achieve sales targets, deliver impactful presentations, and establish strong relationships with prospects and customers.
1 year: Consistently meet or exceed sales targets, build a robust pipeline, and contribute to Lumin Digital’s strategic growth in the fintech industry.
Knowledge, Skills, & Abilities:
Proven work experience as a sales representative with a successful track record of meeting or exceeding sales targets.
Excellent selling, communication, and negotiation skills.
Strong knowledge of MS Office and Google Documents.
Familiarity with BRM and CRM practices and the ability to build productive, professional business relationships.
Highly motivated, target-driven, and capable of prioritizing tasks effectively.
Strong time management and organizational skills.
Ability to create and deliver tailored presentations to diverse audiences.
Relationship management skills and openness to constructive feedback.
Experience in the fintech or digital banking industry.
Familiarity with the credit union or banking sector.
Education:
Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
Travel:
40-50% - Between 104 and 130 work days of travel per year for a full time employee
LIFE AT LUMIN DIGITAL
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.
At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.
All qualified applicants, including those with arrest or conviction records, will be considered for employment. Any conditional offer will include a notice regarding the review of the candidate’s criminal history as part of the hiring process.
For more information, visitlumindigital.com.
Top Skills
What We Do
Lumin Digital is a fintech company specializing in digital banking solutions. We help financial institutions build and deploy next-gen digital experiences that continually serve, engage, and grow their user base. We offer the quality experience and personal connection their members depend on.
Our platform provides value through advanced features for users, cloud-native technology with no downtime, and support from dedicated professionals who are powered by curiosity. With our tools in place, they can also reduce the burden on the financial institution’s staff by making customization, innovation, and improvement easier, faster, and more consistent.
Our Difference:
Lumin’s technology was born in and built for the cloud, making it inherently more scalable, flexible, and reliable. While other platforms are retrofitted for the cloud, Lumin is 100% cloud-native.
Throughout the relationship, we’ll work to truly understand the needs of the financial institution, and its users. We approach each engagement as a long-term partnership—one in which our goal is to support their goals, both today and in the future.
In everything we do, our people are driven by curiosity. The Lumin team is made up of a diverse group of professionals who are encouraged to bring forward ideas that challenge, raise, and reset expectations.
Why Work With Us
Our company fosters a culture of innovation where employees are encouraged to bring fresh ideas to the table. We understand that our success is closely tied to the success of our employees. Our culture supports flexible work arrangements, including benefits and resources that contribute to the well-being of our employees.
