Senior Sales Engineer

Company Description

Hyperscience is a market leader in hyperautomation and a provider of enterprise AI infrastructure software. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. 

Leading organizations across the globe rely on Hyperscience to drive their hyperautomation initiatives, including American Express, Charles Schwab, Fidelity, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, and The United States Veterans Affairs. The company is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global.

We are looking for a Senior Sales Engineer to help build our growing Sales team and achieve revenue targets. You’ll partner with Enterprise Account Executives to build and execute on custom demos and presentations. You will serve as the technical liaison between Sales and other parts of the organization, especially Product and Engineering, to help articulate uniquely valuable Enterprise solutions that drive revenue growth. You love explaining technical capabilities to non-technical prospects, and can still get into the weeds with the technical experts. You will work with management and cross-functional teams to develop new strategies, methods, and tools to enable the sales team to meet and exceed their sales goals.

Responsibilities:

• Customer Engagement: Understand customer needs, analyze competitor solutions, and provide strong technical responses.
• POC Management: Oversee customer proof-of-concepts (POCs) in collaboration with Account Executives to drive product adoption.
• Sales Support: Contribute to sales scripts, participate in customer discovery, and guide solution development and deployment.
• Technical Enablement: Develop internal tools, demos, and assets to enhance sales efficiency and productivity.
• Stakeholder Communication: Educate business and IT stakeholders on technical and architectural concepts.
• Product Expertise: Stay updated on product releases and roadmaps to train internal teams and provide informed guidance.
• Field Insights: Gather and document customer feedback to improve product offerings and sales strategies.
• Technical Leadership: Maintain deep knowledge of HyperScience products and support sales in addressing critical technical challenges.
• Cross-Team Collaboration: Act as a technical liaison, working with sales, marketing, and services teams to create tailored presentations, demos, and POCs.

Must have:

• Experience: 6+ years in pre-sales, sales engineering, or related enterprise SaaS roles.
• Education: BS in Computer Science, Engineering, Mathematics, or equivalent practical experience.
• Technical Expertise: Strong understanding of Cloud architecture, SaaS, on-prem deployments, scripting languages, and APIs.
• Sales & Consulting: Experience selling and scoping integrations to C-suite, aligning stakeholders, and team selling.
• Communication: Skilled in presentations, simplifying complex tech, and demonstrating business value.
• Problem-Solving & Curiosity: Analytical mindset, quick learner, and passionate about teaching others.
• Customer Influence: Proven track record of building technical and executive advocates.
• Flexibility: Willingness to travel.

Nice to have:

• Industry Knowledge: Experience in intelligent document processing (IDP) or automation is a plus.
• AI & ML Expertise: Background in AI, Generative AI, and competitor technologies, particularly in automation and machine learning.
• Technical Skills: Proficiency in Python is beneficial.
• Security Clearance: SC/DV clearance is advantageous.

Benefits & Perks:

- Top-notch healthcare for you and your family

- A pension match for up to 6% of your annual salary

- Flexible PTO with the approval of your manager

- 12 weeks of parental leave and an additional 4 weeks for birthing parents

- Stock options

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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PLEASE BE AWARE of, and cautious about, potential recruitment fraud. All of our open jobs can be found directly on our careers page at:

https://www.hyperscience.com/about-us/careers/open-positions/

We will never communicate with candidates except via our @hyperscience.com email domain. Any communication you receive outside of these parameters is potentially fraudulent.

Additionally, we never conduct interviews solely via online tests, nor do we make job offers without multiple cross functional live interviews via Zoom, phone or onsite. We only ask for personal information via our application process on our careers page or through a verifiable background check company during onboarding.