Senior Research Executive - Data Services

Posted 2 Days Ago
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London, Greater London, England
Senior level
Business Intelligence
The Role
The Senior Research Executive will lead international quantitative research projects, manage client relations, and ensure the delivery of high-quality results. Responsibilities include designing questionnaires, resolving issues during fieldwork, and collaborating with teams to maintain and enhance research offerings, while mentoring junior researchers.
Summary Generated by Built In

We are looking for a talented Senior Research Executive to join our  Data Services team. This key role will draw on a mix of quantitative research, commercial/product management and people-management skills.

You will be designing, running and delivering a number of large and high-profile B2B research projects, on a whole host of topics. You will be working with senior staff on key accounts, as well as being supported by more junior researchers (across the team here in the UK and offshore) on some projects, so delegation skills are key. You will also have the opportunity to work on both domestic and specialist studies, including international projects, and get involved in Reputation projects that require added insight.

The role relies on excellent communication and quant research skills; you’ll be working closely with other YouGov teams (Insight, Commercial and operations) as well as directly with clients to design and deliver research which hits their brief and is clear, unbiased and stands up to scrutiny (thanks to YouGov’s amazing reputation for accuracy and media presence). This role may also lead to mentoring opportunities and direct management of researchers in the future. Your skills in these areas will be crucial in setting individuals up for success.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

  • Being a research expert across our B2B omnibus offering
  • Project managing, or contributing towards, large and high-profile B2B quantitative research projects for some of our biggest clients, from inception through to delivery. This will include, but not be limited to:
  • Working directly with clients to design, or refine, questionnaires to ensure they are in line with their objectives and demonstrate best research practice
  • Monitoring fieldwork and swiftly resolving any issues that arise
  • Delivering results to clients and communicating effectively what the research shows, including taking clients through Crunch, our powerful online data tool
  • Reviewing materials created by clients (e.g. press releases, reports etc.) to ensure the results are accurately reported and stand up to external scrutiny
  • Supporting other researchers with their projects, particularly B2B and Reputation ones (e.g. advising on project set-up, quality checking questionnaires, resolving any issues etc.)
  • Working with senior researchers to maintain and grow our B2B product offering, while equipping our commercial teams and researchers with the knowledge needed to successfully sell and deliver these projects
  • Collaborating with colleagues to quality check, design and deliver projects from start to finish
  • Supporting our commercial teams on fast turnaround client requests. You will be liaising with other departments, as necessary, to look into queries on feasibility, helping with quotes and assisting with client calls or pitches to offer the most appropriate solutions to our clients.

These are the essentials you’ll need to get an interview:

  • A track record of high-quality quantitative research design and delivery, running multiple projects simultaneously from start to finish
  • Strong commercial acumen with a keen interest in business development
  • Excellent client focus and handling skills
  • Strong organisational and project management skills with outstanding attention to detail
  • Ability to deliver results to the highest standards, meet deadlines and manage time effectively

Behavioural competencies that would be great to have:

  • You are approachable and supportive
  • Priority setting – you focus on what matters to get the right things done
  • Solution focused – the ability to proactively identify change & improvements (e.g. around processes)
  • Strategic agility – you focus on the bigger picture, considering yourself, the wider YouGov teams and your clients
  • Strong communication and interpersonal skills; the ability to get your point across when dealing with all stakeholders (the team, wider colleagues and clients)

It would be great if you had these too, but we’ll support you if you don’t:

  • An industry-recognised qualification is desirable (e.g. MRS Advanced Certificate in Market and Social Research Practice)



Company Description and Culture 

 

YouGov is a global online research company, offering insight into what the world thinks.    

 

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

 

Why join YouGov? 

 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

 

Life at YouGov 

 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

 

Equal Opportunity Employer 

 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

 

Data Privacy

 

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

The Company
HQ: Toronto, Ontario
3,758 Employees
On-site Workplace
Year Founded: 2000

What We Do

YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks.

With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks.

At the core of our platform is an ever-growing source of connected consumer intelligence that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 26+ million registered panel members in over 55 markets to deliver accurate, actionable consumer insights.

Our innovative solutions help the world’s most recognised brands, media owners and agencies to explore, plan, activate and track better marketing activities:

Explore
Actionable answers from your audience - from syndicated data and in-depth custom research to quick surveys and polls.

Plan
Unlock the most complete view of your audience, with over a million profiling points.

Activate
Supercharge campaigns with precision targeting and unmissable advertising.

Track
Continuously monitor what the world thinks about brands, campaigns and your competition, with daily updates.

As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world (Meltwater 2022).

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