Senior Reliability Engineer

Americor is seeking a Senior Reliability Engineer to join our team. A Senior Site Reliability Engineer is a highly skilled technical professional responsible for ensuring the reliability, scalability, and performance of complex cloud-based systems and applications by actively monitoring infrastructure, automating operational tasks, identifying potential issues, troubleshooting incidents, and collaborating with development teams to implement solutions that prioritize system.

Compensation: $120,000-$140,000 annually, depending on experience.

Work Location: Remote.
 

About Us:

Americor is a leading provider of debt relief solutions for people of all backgrounds. We offer a variety of services to help our clients achieve financial freedom, including debt consolidation loans, debt settlement, and credit repair. Our dedication to others sets us apart – not only as a company but as a community of employees who support each other’s personal and professional growth. This commitment has earned us recognition as a ‘Top Place to Work’ and a leader in customer service excellence.

Responsibilities:

• Ensure the reliability of infrastructure supporting mission-critical services, minimizing downtime and optimizing performance.
• Proactively monitor, respond to, diagnose, and resolve incidents, improving response time and minimizing customer impact.
• Work closely with Russian-speaking developers, as well as QA and system analysts.
• Enhance CI/CD pipelines, monitoring tools, and automation processes to streamline workflows and increase system efficiency.
• Keep infrastructure-related documentation up to date.
• Hosted in MS Azure, AWS, but mainly OVHcloud (US)
  • OVHcloud contains Bare Metal and VMs
• OS: CentOS / AlmaLinux OS.
• Components: Nginx, KeyDB/Redis, OpenSearch.
• Database: MariaDB/MySQL, Percona / Galera Cluster, ProxySQL, Maxscale.
• Storage: GlusterFS.
• Networking: HAProxy, VyOS, iptables.
• Language: PHP 8 (PHP-FPM, Yii2, Symfony, Laravel, OPcache).
• Monitoring tools: Datadog, Vector, Sentry.
• IaC: Terraform, Ansible.
• Alerting: OpsGenie.

Requirements:

• 5+ years of experience in a Site Reliability Engineering role, with a proven track record of maintaining high-availability infrastructure in a high-load environment.
• Expertise in Linux systems and web stacks (Nginx, PHP, MySQL/MariaDB, Redis/KeyDB) to ensure smooth and efficient operation.
• Strong experience with MySQL/MariaDB Galera cluster and Gluster storage to optimize data reliability and scalability.
• Deep knowledge of network architectures, including TCP/IP, DNS, VPNs, and load-balancing techniques, with hands-on experience in troubleshooting and optimizing network performance to support distributed systems across multiple regions.
• Proficiency in PHP and Docker for seamless integration and deployment of services.
• Solid understanding of CI/CD and security best practices to drive efficiency and protect our systems.
• Understanding the principles of Infrastructure-as-Code, Monitoring-as-Code, and GitOps (we use Ansible and Terraform).
• Experience with Cloudflare and AWS services (EKS, S3, OpenSearch).
• Experience building fault-tolerant systems and compliance audits (SOC, FFIEC, etc.).
• Familiarity with Jira and Agile software development.
• Familiarity with modern container orchestration and deployment tools (Kubernetes, Helm).
• Fluent in Russian (reading, writing and speaking), so you can communicate with our offshore DevOps team.

Company Benefits:

• Ongoing training and development
• Opportunity for career advancement
• Medical
• Dental
• Vision
• Company Paid Group Life / AD&D Insurance
• 7 Paid Holidays and 2 Floating Holiday Days to use at will
• Paid Time Off
• Flexible Spending/HSA
• Employee Assistance Program (EAP)
• 401(k) match
• Referral Program

Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

* Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.