Senior Quality Control Analyst - CDD

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We are seeking a highly motivated, detail-oriented Quality Control Analyst to join our CDD team. The ideal candidate will play a critical role in ensuring the integrity of customer onboarding and ongoing monitoring process. You will be responsible for conducting thorough reviews of CDD files to identify potential risks and recommend improvements to our procedures.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Business Enablement Worldpayers are the engine that propels us forward. Their curiosity and openness to new ideas feed our strategic direction and ultimately make our vision a reality.

What you’ll own

Continuous Improvement:

• Conduct comprehensive reviews of customer identification documents including but not limited to beneficial ownership identification, source of wealth and overall risk assessments to ensure accuracy and completeness of files.
• Identify and report on discrepancies, errors or inconsistencies within the CDD files and recommend corrective actions.
• Contribute to the continuous improvement of CDD processes by recommending enhancements and supporting the implementation of new procedures and/or processes.

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Training and Development:

• Participate in the design and creation of training packs to help drive consistency, ensure effective system utilisation, and promote a customer-centered approach across the CDD Teams.
• Provide training and guidance to the CDD team on QC standards, common issues and best practices.
• Support the development of QC analysts within the team to enhance knowledge and maintain performance.

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Reporting and Documentation:

• Prepare detailed QC reports and summaries for senior management and regulatory bodies.
• Maintain accurate and up-to-date records of QC activities, findings and resolutions.
• Assist in the development and maintenance of QC-related documentation and training materials.

Where you’ll own it

Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

What you bring

Essential

• Minimum of 5+ years’ experience in a quality control or audit role with a strong focus on customer due diligence.
• Strong understanding of AML/KYC regulatory frameworks across various markets including UK, US, APAC
• A strategic thinker with the ability to identify, mitigate and communicate risks and issues that could impact the organisation and the customer experience.
• Ability to build a positive culture of continuous improvement and learning, encouraging professional development opportunities and knowledge sharing initiatives.
• Ability to maintain strong relationships with stakeholders at all levels of the organisation, ensuring effective communication and alignment.
• Highly analytical and strong problem-solving skills, with the ability to interpret complex data and make informed decisions.

Desirable

• Experience in payment services.
• Relevant professional qualifications e.g. ICA Diploma in AML or Financial Crime, CAMs certification.
• Experience using tools such as Orbis, Fenergo, Actimize, Salesforce.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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