Senior Project Manager | Personalized Content Team (Contract)

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.  

This role is part of our Personalized Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalized, digital communications that change perceptions, shape new behavior's, and shift market share for our clients including eBay, Ancestry, Walmart, and more!

JOB PURPOSE:

As a Senior Project Manager, you will oversee the delivery of a wide variety of campaigns across our eBay Global account. You will project-manage the production process end-to-end and assist in leading the team with your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organisational skills doing a mixture of project management and executional planning, not your typical suit.

This is a 3-6 month fixed-term project to start immediately.

KEY RESPONSIBILITIES:

• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
• Manage creative projects from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns and multiple stakeholders
• Liaise with teams and stakeholders, managing expectations throughout the campaign duration
• Communicate feedback to designers, copywriters and developers, clarifying or gathering alignment from teams when applicable
• Ensure feedback requirements are met whilst protecting eBay’s values/brand
• Plan and manage workloads of the team against priorities and deadlines
• Work closely with creative and strategy teams and to have oversight of relevant projects and business initiatives
• Report back to management with any issues and events that might impact projects, either positively or negatively
• Develop and maintain a strategic understanding of eBay’s brand and business, proactively applying learnings to campaigns and conversations

SKILLS AND PREVIOUS EXPERIENCE:

• Demonstrable agency/creative team experience in Client Services/Project Management, preferably in a Senior Account Manager (or similar) role already or an Account Manager (or similar) who is ready to take the lead
• Experience delivering a broad range of multi-channel marketing communications including digital and direct
• Ability to work simultaneously on multiple projects, keeping relevant stakeholders informed
• Extremely organised, with an ability to work quickly and efficiently to ensure deadlines are met
• Deep understanding of production & interactive processes
• Ability to work under pressure and meet deadlines with ease and efficiency
• Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
• Commercially driven with experience handling timelines
• Advanced working knowledge of MacOS, Google Workspace, and Microsoft 365
• Resource management skills and ability to handle complex / sensitive issues
• Self-starter with plenty of initiative and drive - approaching projects with creativity and innovation
• Experience leading others directly or as a mentor
• Strong attention to detail
• Great communication skills, with the ability to build internal relationships quickly and be seen as a safe pair of hands

WE OFFER:

• 15 days holiday (per annum, pro rata)
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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