Senior Program Manager

Abacus Insights is a mission-driven technology company focused on transforming the healthcare data industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. 

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. 

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector that is not only ready for disruption. We're growing quickly and would love for you to be a part of it! 

About the Role: 

You will join a dynamic and growing team which is the face of our company with our clients.  You will lead teams of skilled technologists for the purpose of client deployments of our products and services.  You will have the opportunity to take part in process improvement initiatives to shape how our company will operate moving into the future.  As part of a rapidly growing company, you will benefit from the opportunities for career growth that come from such an environment.  You will work at the intersection of two of the highest growth industries, healthcare and information technology.  In doing so, you will be immersed in cutting edge cloud-based technologies including generative artificial intelligence initiatives. 

You Will:

Own formation and leadership of complex programs consisting of multiple interrelated projects intended to achieve a common set of goals.  Key responsibilities include - 

• Planning: Define the program's governance, scope, budget, and objectives
• Execution: Identify and coordinate cross project interdependencies and maintain program schedule
• Tracking: Conduct scrum of scrums to monitor progress, manage risks and issues, and take corrective action while tracking program level budget
• Resource management: Manage resources across projects, ensure they are used effectively, and lead a team of project managers who lead your program’s projects
• Communication: Manage stakeholder communication and align deliverables with the program's desired outcomes
• Documentation: Create and manage all program level documentation, such as the program charter
• Own and have accountability for the overall success of assigned programs.
• Typically manage 1 major program but may have concurrent overlap with other programs as one ramps down and another ramps up.
• Occupy an external client facing role.
• May also be asked to serve as a Senior Project Manager, leading individual projects or leading a larger program while also being the project manager for a project within the program.
• Participate in initiatives to improve the efficiency and effectiveness of our client delivery processes. 

What We're Looking For: 

• Strong IT technical project management skills and experience that includes 10+ years IT project management experience and 5+ years IT program management experience.
• Excellent verbal, written, and presentation communication skills including at the internal and external client executive level.
• Excellent soft skills for and experience with managing fellow employee team members and client relationships.
• A strong technical aptitude from past career and / or educational experience to properly interact with and understand the technical subject matter of the projects.
• Agile project management experience - 3+ years
• Healthcare industry experience – 5+ years
• Experience leading a diverse team spread over multiple geographic regions globally.
• Bachelor’s degree or higher in a relevant field of study 

Bonus Points: 

• Healthcare payer industry experience
• Experience managing cloud-based technology projects
• Experience on any level with Snowflake or Databricks
• PMP or Prince2 certification
• Agile CSM certification
• Experience with Jira
• Experience with Smartsheet 

Equal Opportunity Employer 

As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.