Senior Program Manager

Posted 5 Days Ago
Be an Early Applicant
Sunnyvale, CA
Senior level
AdTech
The Role
The Senior Program Manager ensures the efficient operation of a production team by managing project schedules, coordinating resources, and addressing production issues. This role also involves facilitating communication between departments, monitoring KPIs for production efficiency, strategic planning, operational support, and enhancing productivity through improvements and technology.
Summary Generated by Built In

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

What does a Senior Program Manager do at Hogarth?

The Senior Program Manager is primarily responsible for overseeing the smooth operation of a production team, acting as a liaison between the production leadership and various departments, ensuring projects are completed on time by managing schedules, coordinating resources, identifying potential issues, and facilitating communication to keep production running efficiently; essentially supporting the production team by handling day-to-day operational tasks and strategic planning within the content production department. This role will report into the Director of Content Production. 

Key responsibilities:

  • Project Management:
    • Tracking project progress, identifying potential bottlenecks, and proactively addressing issues. 
    • Managing project timelines and resource allocation. 
    • Coordinating with different departments to ensure seamless project execution. 
    • Creating dashboard to track and analyzing production data to identify areas for improvement and implement changes using Tableau. 
    • Monitoring key performance indicators (KPIs) to measure production efficiency. 
  • Communication and Collaboration:
    • Facilitating communication between production teams, department heads, and senior leadership. 
    • Keeping stakeholders updated on project status and any necessary changes. 
    • Managing meeting agendas, taking notes, and distributing action items. 
  • Operational Support:
    • Managing production schedules and ensuring timely completion of deliverables. 
    • Identifying cost-saving opportunities and managing production budgets. 
  • Strategic Planning:
    • Assisting in developing production strategies and goals aligned with overall company objectives. 
    • Identifying potential risks and developing mitigation plans. 
  • Continually looks for ways to enhance productivity through process improvements, task automation, and new technology.
  • Facilitate relationships between external and internal partners, ensuring up-to-date information is communicated.
  • Plan, manage and track studio initiatives throughout the production process to facilitate accurate and timely delivery.
  • Ability to organize information quickly, at high and detailed levels.
  • Solid understanding and command of project management tools.
  • Flexibility in accommodating rapid change and capacity to learn quickly. 
  • Proven effectiveness when working under pressure.
  • Facility for communicating effectively from one-on-one to large groups.
  • Appreciation for the creative process and skilled at working with creative teams.
  • Knowledge and experience with design and production processes.
  • Experience tracking and prepping deliverables for localization.
  • Ability to make sound decisions, think strategically, focus on detail, problem solve, multi-task, and have an excellent memory.
  • Must possess exceptional organization, time management, excellent verbal/written communication skills, interpersonal skills and ability to prioritize.
  • Remains current on technology and trends in function.
  • Ability to work with global teams and adapt to cultural differences. 
  • Handle day-to-day escalations and troubleshooting of production challenges
  • Lead a team focused on certain product lines or initiatives, ensuring resource efficiencies and communication in the team
  • Performance management and career development for CPMs in the respective pod 

Requirements:

  • Requires a minimum bachelor’s degree in marketing, project management, design, or a related field. 
  • Solid understanding of production processes and workflows
  • Solid understanding of file specifications; resolution, color space and other technical requirements of assets needed for image reproduction, motion graphics and/or video production.
  • Experience using the latest version of Adobe Creative Suite, particularly Photoshop and Illustrator. 
  • Experience in project management or content management systems such as Wrike, JIRA, Basecamp, Trello, or similar software.
  • Proficiency in Mac OS software and operating systems.
  • Previous agency experience specifically working on global brands preferred. 
  • Previous experience in digital, print, or video production preferred. 
  • This position requires a self-motivated, flexible individual with strong project management skills, along with  and communication and interpersonal skills. 
  • To be successful in this position, the candidate should be a passionate individual, who has an eye for detail and someone who can contribute in a team environment
  • Strong organizational and time management skills
  • Expert excel or database user to generate dashboards
  • Proven ability to manage complex projects and prioritize tasks
  • Deep understanding of production processes and workflows
  • Ability to work effectively under pressure and meet deadlines
  • Leadership experience and ability to motivate teams

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://www.wpp.com/en/careers/wellbeing/benefits-at-wpp-in-the-us for more details. 

Pay Range

$93,000-$123,500/yr

#LI-MA1 #LI-Hybrid


Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact [email protected] if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Top Skills

Adobe Creative Suite
Basecamp
Excel
JIRA
Tableau
Trello
The Company
Chennai,
4,869 Employees
On-site Workplace

What We Do

Born to make the best work, brilliantly.
We combine craft insight and technology to bring your creative work to life.

Hogarth was founded 15 years ago and has grown from a start-up to over 6000 people, across 35 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.

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