The Senior Product Strategy Specialist of Medicaid Products is passionate and motivated by Healthfirst’s mission and wants to make a lasting impact in healthcare. This role leads special initiatives, small to mid-scale initiatives, and ad-hoc activities. This includes collaboration and coordination with internal business partners, contributors, and subject matter experts to ensure content is complete, accurate, and maximizes business opportunities. The Senior Specialist is responsible for supporting leadership with various product initiative planning and execution for initiatives included within the Healthfirst product portfolio, including collecting/organizing documentation to successful execution.
Those who are successful in this role have a tendency to take full ownership of a situation or deliverable. This means having pride in one’s work, being an expert in the area, and a willingness to do whatever it takes to get a result. This person demonstrates intellectual curiosity and a desire to continue learning and growing. This means you want to go above and beyond to understand the business context.
Duties & Responsibilities:
· Participates in product driven workgroups to provide input to product initiatives and implementation plans.
· Works closely with cross functional teams such as Sales, Finance, Marketing, Enrollment & Billing, Claims, Member Services, Compliance, Clinical/Network Management, and senior management in implementing new products and in new markets, product enhancements, business implementations and, end to end process improvements.
· Plans, schedules, monitors, and reports on activities related to a project or assignment.
· Keeps all areas of the corporation informed through written and oral reports. Ensures communication to all areas impacted.
· Serves as the subject matter expert on product requirements to other business units.
· Must be able to perform additional duties as required
Minimum Qualifications:
· Bachelor’s Degree from accredited institution
· Advanced skills in Microsoft Excel (PIVOT, Vlookup)
· Understand and translate highly complex concepts to a wide range of audience. This means the ability to take a complex program or situation and break it down into simpler, constituent parts.
· Highly analytical person who can demonstrate problem solving and critical thinking skills.
· Excellent communication skills and strong analytical ability required. Strong public speaking and oral and written communication skills with the ability to translate data to business insights (in other words, you are a storyteller)
· Ability to work cross-functionally across departments. Team player who contributes to creating a positive work environment and willing to pull their sleeves up to get things done with a bias towards action and prototyping towards a solution.
· Ability to adapt to constant change and competing priorities and ability to manage multiple projects simultaneously.
· Must be able to think strategically while managing tactical execution.
· Excellent organizational/project management skills
· Sense of urgency necessary to meet goals, objectives and deadlines
Preferred Qualifications:
· Excellent interpersonal skills
· Able to work with people of varied management levels
· Knowledge of Company policy, procedures and organizational structure
· Experience working in a health care delivery system or a health insurance company
· Knowledge of Medicare and Medicaid programs, health care, and managed care
· Masters degree from an accredited institution
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.
EEO Law Poster and Supplement
All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Hiring Range*:
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Greater New York City Area (NY, NJ, CT residents): $81,100 - $117,470
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All Other Locations (within approved locations): $71,600 - $106,505
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.
Top Skills
What We Do
Healthfirst is a provider-sponsored health insurance company that serves 1.8 million members in downstate New York. Healthfirst offers top-quality Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. Healthfirst Leaf Qualified Health Plans and the Healthfirst Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace. Healthfirst offers Healthfirst Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small-business owners and their employees, and Healthfirst Total, an EPO for individuals.
For more information on Healthfirst, visit www.healthfirst.org