Senior Product Portfolio Operations Associate

Job Description
Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.
As a Senior Product Portfolio Operations Associate in the Cybersecurity & Technology Controls organization, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.
Job responsibilities

• Creates synergies across products to ensure successful delivery against business objectives
• Documents end-to-end processes related to cybersecurity products, assessments, and strategies
• Prepares a corresponding set of Technology Control Procedures, with the supporting documentation, along with measurement instructions to enable independent assessment of control performance
• Partners with Technology Control Domains and stakeholders to refresh and document the library of Best Practices, Standards and Control Procedures on an annual basis
• Provides consultancy and support in the fields of technology/cybersecurity controls and industry best practices as needed
• Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
• Takes complex technical concepts and express them with clarity and precision
• Develops change initiative materials and change timelines

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in program management or performance optimization
• Expertise in Technical Writing within cybersecurity
• Familiarity with technology control frameworks (ISACA COBIT, ISO 27001/27002 and NIST SP800)
• Proven ability to take complex technical concepts and translates for stakeholders and users
• Prior working exposure to operations of the product development life cycle and agile methodologies
• Proven ability to implement operational effectiveness initiatives

Preferred qualifications, capabilities, and skills

• Experience with Confluence Web Collaboration platform, RSA Archer Suite, or Atlassian JIRA

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.