Senior Product Owner

Ready to help us transform healthcare? Bring your true colors to blue. 

What We Need

An energetic Senior Product Owner that will play a key role in bringing new and innovative solutions to fruition across the entire product lifecycle.  This person will support our Commercial & Specialty Product & Benefits business partners and agile delivery teams with a focus on the most impactful outcomes that create value for our customers and organization.

Your Day to Day

• Collaborates with Product Management and Business Stakeholders to understand initiative and epic vision
• Defines and manages features backlogs in support of initiative vision - decomposing epics into features and prioritizing them appropriately
• Understands BCBSMA and Initiative strategy to develop and support feature-level objectives and acceptance criteria
• Understands Enterprise Technology & Corporate Portfolio Funding mechanism to best align features and provide updates on sizing as needed
• Supports development of epic-level leading & lagging indicators to track initiative success
• Accountable for prioritization of user story & feature level backlogs for value stream epics
• Collaborates with team to develop stories (requirements) that are clearly documented with appropriate acceptance criteria    
• Supports lead product owner in development of feature backlogs and acceptance criteria
• Accountable for prioritization of user story backlogs in support of features
• Supports or creates documentation at the feature level for release management, production & operations support
• Participates in appropriate ceremonies for ongoing decomposition & prioritization (e.g., Iteration Planning, Daily Scrum, Iteration Review, Iteration Retrospective)
• Responsible for accepting user stories and features as done and ensuring all acceptance criteria is met
• As the "Voice of the Customer", supports ongoing review and elaboration of features with business stakeholders, including incorporating any changes required to meet critical business, customer, or operational requirements
• Drives story refinement sessions, communicates requirement to team, helps with design decisions and coordinates delivery of dependencies
• Thinks Minimum Viable Product, coupled with continuous improvement
• Supports feature reviews and ensures stakeholders feedback is incorporated into future sprint priorities
• Develops & maintains in Product Ownership / Value Outcome Leadership communities of practice
• Mentors product owners on user story backlog prioritization techniques and associated artifacts
• Mentors business systems analysts on user story elaboration, including primary & ancillary path creation, splitting user stories to ensure atomic requirements

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We’re Looking for:

• High attention to detail including precise and effective stakeholder communication, and proven ability to manage multiple, competing priorities simultaneously
• Demonstrated ability to understand and discuss technical and business concepts, manage tradeoffs, and evaluate opportunistic new ideas with internal and external partners
• Strong facilitation skills with ability to engage audience and drive active participation 
• Track record of adopting agile mindset

The ideal candidate would be:

• Someone with Product Owner experience who can understand, quantify, and document value for key portfolio initiatives
• Understands the end-to-end Healthcare payer product lifecycle including interactions and handoffs between operational teams
• Comfortable with managing strong personalities
• Experienced in managing multiple time-sensitive, complex initiatives, each involving multiple stakeholders and/or external vendors
• Familiar with Agile development methodologies, including the use of Confluence & Jira
• Willing to roll up one's sleeves to get the job done

What You Bring:

• Bachelor’s degree and 5+ years of experience in product or program management, product marketing, business development and/or technology
• Product Owner certification is a plus
• Experience defining and executing against both short and long-term roadmap strategies
• Demonstrated experience supporting projects/products using both traditional waterfall and agile/sprint methodologies.
• BA/BS in computer science/technology or business, or equivalent work experience
• Healthcare experience preferred

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

#LI-Hybrid

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBoston, HinghamTime TypeFull time

Salary Range: $111,060.00 - $135,740.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.