Senior Product Manager

Posted Yesterday
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Area, Viveiro, Lugo, Galicia
Senior level
Fintech • Financial Services
The Role
The Senior Product Manager will enhance the Trade customer experience by delivering advanced technology, optimizing returns, and managing operations within Trade Finance.
Summary Generated by Built In
  • You are a Trade Finance expert, able to advocate, inform and influence

  • We are looking for a Senior Product Manager to support delivery of an enhanced Trade customer experience.

  • Together we will deliver end to end advanced technology to our customers

See yourself in our Team

We are the Commodities, Trade & Carbon (CTC) Crew within the CTC Domain.  

The Commodities, Trade & Carbon (CTC) business within IB&M provides expertise in 3 core areas:

  • Risk management – helping customers manage exposure to price changes through derivative products

  • Inventory management and storage solutions – supporting clients with structured financing products (e.g. supply chain financing, repo) to access physical commodities and facilitate their transportation from production to consumption

  • Financing – providing clients with funding in the form of short term and/or self-liquidating debt (e.g. asset-based loan, pre-pay, traditional trade finance)

CTC works closely with the Bank’s key industry coverage teams particularly within the Natural Resources & Industrial, Transport & Consumer sectors where clients have significant commodity exposures that need to be managed.

The Senior Product Manager Trade Finance will form part of a squad that aims to provide innovative customer solutions across all areas of Trade Finance, including Traditional Trade, receivables and supply chain finance as well as innovative inventory financing solutions.

Do work that matters

This newly created role will see you deliver a roadmap for the Trade Finance Squad.

You will be responsible for:

  • Supporting the delivery of key product objectives

  • Supporting Technology and Business teams with delivering enhanced customer experiences

  • Reduce operational cost and risk while optimising returns.

Your responsibilities

  • Monitor the product marketplace, trends and direct competitors making recommendations for product enhancements and/or new offerings.​

  • Identify, develop and refine customer propositions, through analysing customer breakpoints, Voice of Customer feedback and opportunities for improvement.​

  • Leverage customer centred design thinking and customer impact analysis into product process development and uplift.​

  • Assess and leverage key product performance insights including financial, business and customer experience, to influence key decisions and prioritise change.​

  • Stay abreast of the regulatory environment the product operates within, and execute regulatory changes where required.​

  • Work collaboratively with various teams including Technology, Risk, and Operations to ensure cohesive product development and go-to-market strategies. Facilitate effective communication and teamwork across all stakeholders.  Implement controls where required.

  • Build and maintain relationships with key technical stakeholders across frontline, technology, risk and operations.​

  • Identify risk, dependencies, and issues for the squad in line with management of operational risk and compliance outcomes.

  • Support the Product Owner and Crew Lead to ensure overall crew objectives are met

  • Provide technical expertise to your squad and stakeholders

We’re interested in hearing from people who:

  • Have previous experience as a Senior Product Manager or similar role

  • Have highly developed knowledge of Trade Finance products, across Traditional Trade, Open Account and Supply Chain Finance

  • Ability to work effectively in a team environment and build strong relationships with cross-functional colleagues

  • Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively

  • Demonstrated problem-solving skills and an ability to manage multiple priorities

  • Have experience working in an Agile environment 

If this sounds like you, apply now! 

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 11/05/2025

Top Skills

Agile Methodology
Customer Centred Design Thinking
Trade Finance Products
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The Company
HQ: Sydney, New South Wales
52,000 Employees
On-site Workplace
Year Founded: 1911

What We Do

Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.

We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.

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