Senior Product Manager

About Multiply Labs

Multiply Labs is a cutting-edge startup based in San Francisco, California, supported by top-tier tech and life science investors such as Casdin Capital, Lux Capital, and Y Combinator. We are revolutionizing the manufacturing of cell therapies by developing advanced robotic systems designed to automate and scale the production of these life-saving treatments. Our robots empower biopharma companies to produce cell therapies at scale without significantly changing their existing processes, reducing regulatory barriers and risks. While traditional approaches are time-consuming and lead to extremely high costs for patients (typically $1M+ per patient), using robotics can make these transformative treatments more accessible and affordable to patients in need. 

To learn more and to view a video of our robots in action, visit us at www.multiplylabs.com  and follow us on LinkedIn. You can also read our latest peer-reviewed study, which highlights the statistical equivalence between manual and automated cell expansion processes, at cytotherapy.org.

Position Overview

We are seeking an innovative, highly motivated product manager who will contribute significantly to the development of our cell therapy manufacturing platform. As the Senior Product Manager, you will be responsible for leading a large pharmaceutical customer account. Through this partnership, you will be pivotal in highlighting, prioritizing, and driving critical customer needs within our product development teams. 

Note: While our headquarters is located in San Francisco, CA, this position will require supporting a robotic cluster currently deployed in Palo Alto, CA.

As the Senior Product Manager, your role will include the following:

• Collaborate with customers and partners to understand critical needs, synthesizing them into customer requirements for our product development teams 
• Foster a positive customer relationship for a large pharmaceutical customer by leading customer-facing workstreams and leadership reviews 
• Scope and prioritize key features in partnership with the Head of Product and our Leadership Team
• Own system-level product requirements, and facilitate linkage with engineering requirements 
• Visit customer sites approximately once per quarter and during key system deployment milestones 
• Partner with program management, engineering, and manufacturing to deliver a seamless launch experience at new customer sites
• Develop, track, and work creatively to deliver against schedules and goals 
• Proactively identify and communicate product  risks and develop action plans to address issues
• Participate in project kick-offs, design reviews, and documentation deliverables 
• Partner with engineering and bio process teams on cell therapy experiments and customer pilots 
• Develop communications to the Multiply Labs team surrounding the product roadmap 
• Additional duties may arise based on evolving company priorities.

Qualifications:

• BS or MS in science or engineering
• A minimum of 5 years of product management experience in the biotech, medical device, or pharmaceutical industries, with prior technical experience 
• Experience bringing a product to market 
• Proficiency with project management tools such as MS Project, SmartSheets, and JIRA 
• Experience with robotics or electromechanical systems is highly desirable 
• Knowledge of regulatory requirements and quality standards, such as FDA, ISO, and GMP is highly desirable 
• Strong organization and communication skills
• Excellent interpersonal skills across functional groups and lines of authority
• Ability to adapt to changing priorities and manage complex projects 

Additional qualifications – considered a plus:

• Experience in cell/gene therapy manufacturing and understanding of industry requirements

Travel

This position will require travel both domestically and internationally approximately 5-10% of the time. 

$150,000 - $190,000 a year

Total compensation includes generous equity and benefits including:

- Health Insurance

- Health Savings Account

- Daily catered lunch

- Commuter Benefits

- Flexible PTO

- 401K

We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We are an equal opportunity employer; we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission.