Senior Product Manager

Company Description

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Thriving at Rewind:

We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

• Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
• Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
• Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
• Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
• Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
• We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.

Job Description

We are looking for a Senior Product Manager who is committed to a customer-centric approach, creating more value for our existing customers. This role reports directly to the VP of Product.

As a Senior Product Manager at Rewind, you’ll play a pivotal role in driving meaningful value for our current customers while influencing key business outcomes like expansion revenue. You’ll pair a sharp product instinct with strong analytical and strategic thinking to identify growth opportunities, make data-driven decisions, and influence executive stakeholders.

We’re looking for a PM who’s not only great at talking to customers and shipping impactful features but who also digs into the data, understands business levers like NDR, and can present a compelling case to senior leadership to drive alignment and investment.

In your role, you will be:

• Driving expansion revenue by identifying and delivering product opportunities that increase customer retention, adoption, and monetization.

• Building and owning a strategic product roadmap aligned with company goals and customer needs.

• Regularly analyzing product usage data, customer segmentation, and behavioral patterns to uncover trends and inform prioritization.

• Speaking directly with customers weekly to deeply understand their pain points, goals, and how our product can solve their problems.

• Translating qualitative insights and quantitative data into clear, actionable product opportunities and sharing them across the team.

• Collaborating cross-functionally with Product Design and Engineering to write clear, concise specs and shipping high-impact features iteratively.

• Defining and tracking key product metrics tied to both customer value and business outcomes (e.g., expansion, retention, NDR, margin).

• Presenting product strategies, updates, and business cases to executive leadership to secure buy-in and alignment.

• Working closely with Finance, Sales and Marketing to ensure successful go-to-market execution and internal enablement.

• Leading discovery and delivery with urgency and customer focus — consistently reducing scope to ship fast and learn.

• Upholding product quality standards and ensuring measurable impact from every release.

Qualifications

You should have at least 7 years of Product Management experience in B2B SaaS environments, paired with experience focused on deepening value and developing pricing strategies.
You are proficient in conducting customer interviews and converting feedback into validated product decisions and are comfortable owning pricing, packaging, and commercial context of product work.

You also have:

• Strong analytical mindset — experience creating basic models to identify insights and make product decisions.

• Experience presenting product strategies and business cases to executive teams and influencing cross-functional stakeholders.

• Collaborative style, with demonstrated success leading cross-functional initiatives in agile teams.

• Excellent written and verbal communication skills — able to convey complex ideas clearly and inspire confidence.

• Entrepreneurial spirit — you take ownership, thrive in uncertainty, and move with urgency.

Additional Information

Where You’ll Work
Our organization follows a hybrid work structure where employees work from the office three days/week. This role will be based out of our Ottawa office.  

How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to: 

• Flexible work hours
• Employee stock options
• Health benefits
• 3 weeks vacation
• 7 life leave days
• 2 Level Up days for professional development
• 1 volunteer day
• Summer hours (off every other Friday from June - September) and office closed during the holiday break in December
• 4 week sabbatical after 4 years with us
• Paid parental leave
• $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
• $1000/year wellness/home office allowance

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply.