interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Role - Senior Product Manager
What You’ll Do
- Own Core Product Features – Define, prioritize, and execute key initiatives for our AI-driven banking solutions, ensuring they deliver measurable business impact.
- Drive Execution & Delivery – Work closely with engineering, design, and business teams to translate product vision into actionable roadmaps.
- User-Centric Development – Conduct market research, analyze customer pain points, and incorporate insights to refine product features and UX.
- Measure & Improve – Define key success metrics, analyze data, and iterate on the product to improve adoption, engagement, and revenue impact.
- Bridge Strategy & Tactics – Balance immediate execution needs with long-term product strategy, contributing to the evolution of our AI-powered offerings.
What You’ll Bring
- 5+ years of experience in Product Management, Software Engineering, QA, or Product Analysis.
- B2B SaaS experience, preferably in AI, fintech, or enterprise software.
- Strong technical foundation – Engineering background preferred, allowing you to collaborate effectively with technical teams.
- Customer-obsessed mindset – You love solving real-world problems and deeply understand user pain points.
- Data-driven decision-making – You’re comfortable defining KPIs, running experiments, and iterating on insights.
- Ownership & Execution – You thrive in a fast-paced, distributed environment, taking full ownership of your product area.
Bonus Points:
- Experience in Conversational AI or fintech
- Background as a developer or technical lead before transitioning to PM
- Proven ability to launch impactful product features that drive retention, engagement, or revenue growth
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Top Skills
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking.
Unveiling interface.ai's New Product Suite Powered By Generative AI:
Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x.
Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
