Senior Product Manager

About the Senior Product Manager at Headspace 

At Headspace, we’re on a mission to revolutionize mental health care by ensuring lifelong access to support for everyone. As the Senior Product Manager, you will drive transformative innovations that empower individuals and improve lives on a global scale.

Reporting to the Senior Director of Care Platforms, the Senior Product Manager will play a pivotal role in shaping and implementing the vision and roadmap for our care experience, and refining our coaching services, which is a key part of how we provide care. This is an opportunity to make a significant impact, driving advancements that contribute to our overarching mission.

What you will do:

• Communicate and Champion the Product Vision: work with cross-functional stakeholders to clearly define and advocate for a compelling product vision that transforms our coaching experience. Develop and execute a strategic roadmap to enhance care delivery, optimize operational efficiencies, and drive measurable improvements in patient outcomes and revenue performance.
• Lead Cross-functional Teams: Direct and inspire a multidisciplinary team of engineers, data scientists, care leaders, and designers. Oversee the entire product lifecycle—from ideation and development to launch and post-launch iteration—ensuring that each phase meets high standards of quality, operational effectiveness, and revenue impact.
• Strategic Collaboration: Actively participate in quarterly roadmap and business planning, collaborating with key stakeholders across engineering, clinical, finance, and operations. Ensure that all product initiatives are aligned with organizational goals, balancing user needs with operational constraints and revenue opportunities.
• Ensure High Quality, Reliability, and Effectiveness: Develop robust product capabilities that prioritize user safety, clinical effectiveness, and operational reliability while complying with data privacy regulations. Implement measurement frameworks to monitor key performance indicators—including operational efficiencies and financial outcomes—and iterate on the product to continuously enhance its impact.

What you will bring:

• Strategic Product Leadership: Have at least 5 years of product management experience, including 2+ years in human-provided digital health care. Demonstrated ability to identify and create innovative, user-centric solutions—with a proven track record of managing end-to-end product launches that drive operational efficiencies and deliver measurable revenue impact.
• Exceptional Communication Skills: Demonstrate outstanding written and verbal communication skills, essential for articulating vision, plans, and priorities effectively in a remote environment, as well as the ability to lead groups remotely.
• Stakeholder Management Excellence: Exhibit strong capabilities in empathetic listening, making strategic trade-offs, defining roadmaps, and rallying stakeholders behind your plans to achieve business goals even with limited resources.
• Collaborative Caregiver Partnership: Have experience working closely with care team leaders and colleagues with specialized clinical and operational expertise, ensuring that product initiatives are well-integrated with overall care delivery.
• Organization Navigation: Possess a history of uniting multiple teams across complex organizations, adeptly identifying dependencies and negotiating trade-offs to execute projects that align with both operational requirements and revenue objectives.
• Product Management Foundations: Excel in fundamental product management skills including prioritization, project management, influencing without authority, and data-driven decision making.
• Data Analytics Expertise: Bring deep experience in leveraging analytics tools and methodologies to interpret engagement, retention, and revenue performance data. Use these insights to make informed, data-driven decisions that optimize product outcomes and ensure continuous improvement.
• Results Focus: Demonstrate a consistent track record of releasing products that deliver measurable, positive impact on end users while driving key operational and financial metrics.

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $120,000 - $170,000.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice