Product Strategy & Roadmap:
• Define and champion a clear product vision and strategy aligned with overall business objectives.
• Conduct thorough market research, customer analysis, and competitive analysis to identify opportunities and unmet needs.
• Translate user needs and business requirements into detailed user stories and acceptance criteria.
• Prioritize features and develop a product roadmap that balances short-term goals with long-term vision.
• Collaborate closely with engineering, design, and marketing to ensure successful product development and launch.
Product Development & Execution:
• Oversee the entire product development lifecycle, from ideation to launch and iteration.
• Collaborate with engineering teams to ensure timely and high-quality product delivery.
• Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
• Manage the product backlog, prioritize features, and make data-driven decisions to optimize product performance.
• Conduct A/B testing and analyze user feedback to continuously improve the product.
Communication & Collaboration:
• Clearly communicate product vision, strategy, and roadmap to stakeholders across the organization.
• Build strong relationships with cross-functional teams, including engineering, design, marketing, and sales.
• Effectively present product updates, insights, and recommendations to leadership and stakeholders.
• Act as a subject matter expert and advocate for the customer within the organization.
SaaS-Specific Focus:
• Deep understanding of SaaS metrics (e.g., churn rate, customer lifetime value, monthly recurring revenue).
• Knowledge of SaaS product development methodologies (e.g., Agile, Lean).
• Familiarity with cloud-based infrastructure and technologies.
• Ability to analyze user data and identify opportunities for product growth and optimization.
• Bachelor's Degree preferred related field.
• 8+ years of experience in software product management or technology/engineering roles.
• Proven track record in product management, with experience launching successful products.
• Experience working in an agile environment.
• Excellent analytical skills and ability to derive insights from data.
• Excellent collaboration and cross-functional partnership skills.
• Ability to influence internal colleagues from all business functions.
• Strong business acumen and financial skills.
• Strong presentation skills and executive presence.
• Flexibility to work during US hours is essential for this role.
• Candidates must have their own system/work setup for remote work.
• Technical acumen: A solid understanding of APIs and their role in system integration. Familiarity with common programming languages and frameworks is a plus.
What We Do
Checkmate empowers enterprise restaurant brands with powerful ordering solutions and hands-on support. Our scalable technology enables restaurants to drive sales across channels, including custom websites, apps, kiosks, catering, third-party marketplaces, voice AI, and more. With seamless integrations, smarter analytics, and 24/7 service, Checkmate helps brands conquer their digital goals. Restaurants can launch unique ordering experiences, centrally manage menus, recapture revenue, leverage customer data, and continually adapt with new integrations. Regardless of how you want to grow, Checkmate has the tools and guidance to power, manage, and evolve your digital business.