Senior Product Manager

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone. 

We are looking for a Senior Product Manager who will be responsible for our product offerings that support the distribution of campground inventory, including our direct booking platform, Campspot marketplace (mobile app and web), and booking partnerships and integrations. In this role you will utilize your product management expertise to enhance the user experience for campers, creating a best in class booking experience.

Key Responsibilities

• Product Strategy & Vision: Develop and communicate a clear product vision and roadmap that aligns with company goals and user needs.
• Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, support, and other teams across Campspot to define product requirements and ensure successful implementation.
• User Experience Optimization: Analyze user behavior on the website and mobile app to identify opportunities for conversion improvements and enhance the overall customer experience.
• API & Integration Management: Oversee the development and maintenance of APIs and integrations with Online Travel Agencies (OTAs) and other partners, ensuring smooth data flow and functionality.
• Market Research & Analysis: Conduct market research to understand industry trends, competitive landscape, and customer feedback to inform product decisions.
• Performance Metrics: Use data to define key performance indicators (KPIs) to measure the success of product initiatives and iterate based on insights.
• Project Management: Lead product development cycles, from ideation through launch, ensuring projects are delivered on time and within budget.
• Stakeholder Communication: Regularly update stakeholders on product progress, challenges, and successes to ensure alignment and support.
• Agile Leadership: Lead agile ceremonies (e.g., sprint planning, reviews, retrospectives) and foster an agile mindset within the team.
• Backlog Management: Create, refine, and prioritize the product backlog, ensuring that it reflects the needs of stakeholders and the market.

Qualifications

• 5+ years of experience in product management, preferably with experience in e-commerce, travel, booking, hospitality, and/or outdoor travel. 
• Proven track record of optimizing conversion rates across mobile and web.
• Customer centric mindset, with a passion for creating exceptional user experiences.
• Strong analytical skills and experience with data-driven decision-making.
• Proven project management skills with the ability to prioritize and manage multiple tasks.
• Exceptional communication and interpersonal skills, with a collaborative approach to working with diverse teams.

Compensation and Benefits

• Base salary: $120,000-$160,000
• Competitive benefits, including employer-paid health and life insurance, as well as dental, vision, and disability insurance options
• 401(k) plan with employer match
• Flexible and casual work environment: we offer flexible PTO and a remote-first workplace
• Employee camping credit to encourage getting outdoors and experiencing our product!

While Campspot is a remote-first company, priority will be given to candidates located near our Grand Rapids, MI headquarters or our hubs in Denver, CO and Chicago, IL. Secondary consideration will be given to candidates who reside in states where we currently have employees, including CO, IL, KY, ME, MA, MI, NY, NC, SC, TX, UT, VT, VA, and WA. Candidates located outside of the US or any of the states listed previously are not able to be considered at this time.

Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products: 

1. Campspot Management Software is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities. 

2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.