The HiLabs Story
HiLabs is a leading provider of AI-powered solutions to clean dirty data, unlocking its hidden potential for healthcare transformation. HiLabs is committed to transforming the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes.
HiLabs Team
- Multidisciplinary industry leaders
- Healthcare domain experts
- AI/ML and data science experts
- Professionals hailing from the worlds best universities, business schools, and engineering institutes including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, Indian Institute of Management (IIM), and Indian Institute of Technology (IIT).
Job summary: We are a leading Software as a Service (SaaS) company that specializes in the transformation of data in the US healthcare industry through cutting-edge Artificial Intelligence (AI) solutions. We are looking for Product Delivery Managers (PDMs) with an entrepreneurial mindset to drive Customer Success with our products. You will get an excellent opportunity to work with customers from the most senior levels to the ground operators. You will be working cross-functionally across both the HiLabs internal team and the customer team to ensure our products are creating value for our customers. The Product Manager is responsible for managing day to day customer interactions as well as reporting to senior level stakeholders on customer success across key KPIs. The Product Manager will also work closely with both our Product Management Teams and our Growth Strategy Teams to identify new, high value features for existing products and potential new product ideas. The ideal candidate is expected to have strong presentation and communication skills as well as provider data domain knowledge (or healthcare/health plan knowledge), SQL/data analysis skills, Automation testing skills, and general technology experience or knowledge..
Responsibilities:
- Drive the customer and internal teams to ensure products are delivered on time with high quality
- Work with the customer at both senior and junior levels to drive product adoption and value creation that fits the customers unique goals and business processes
- Collaborate closely with product and sales team to:
- Identify potential, high value product features that would delight current or new customers
- Share knowledge and relationships across customer team to help sales teams drive additional growth
- Potentially execute Proofs of Concepts with current customers on new, high value features or products
Desired Profile:
- Strong written and verbal communication skills including experience presenting to audiences of various levels
- Critical thinking skills and strong data analysis experience or skill
- Must have 5+years of experience as business analyst, product owner, or product manager role in US Healthcare setting.
- Additional prior experience as a software developer, data engineer, or analyst will be a plus.
- Capable to meet the pace of rapidly growing company size and business targets through prioritization and radical thinking.
- Being Data Driven, Clear/Aware about why things are being done,
- Ability to get hands dirty and do whatever is necessary to ensure success.
- Ability to clearly articulate the solutions and get there in most efficient way.
- Collaborative attitude toward both internal teams and customers
- Ability to identify and define problems clearly. Think laterally to generate creative ideas to solve complex problems.
- Hustle and thrive in a fast-paced environment.
HiLabs Total Rewards
Competitive Salary, Accelerated Incentive Policies, H1B sponsorship, Comprehensive benefits package that includes ESOPs, financial contribution for your ongoing professional and personal development, medical coverage for you and your loved ones, 401k, PTOs & a collaborative working environment, Smart mentorship, and highly qualified multidisciplinary, incredibly talented professionals from highly renowned and accredited medical schools, business schools, and engineering institutes.
CCPA disclosure notice - https://www.hilabs.com/privacy
Top Skills
What We Do
Our technology delivers the ROI — Return On Intelligence — that health plans need. We convert dirty data into a valuable resource for improving member experiences and increasing efficiency, and we do it on day one. Join HiLabs and work with us on breakthrough solutions.
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