Company Description
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results as well as value teamwork within our agency and strive for good partnerships across all platforms.
Job Description
Core Responsibilities:
- Responsible for product management of information management suite of products
- Managing all releases from start to finish in an agile environment
- Build and develop detailed requirements and designs that adhere to a broad client base
- Maintain close working relationships with Development and QA leads
- Development of functional and technical designs in collaboration with technical leads
- Collaborate with product owners to develop realistic and achievable product roadmaps
- Manage and navigate thru frequent changes and competing priorities
- Enforce adherence and encourage continuous improvement of processes
- Collaborate with delivery teams and collect feedback and deliver product improvements
- Understand client delivery methodology and develop product configuration templates for consumption by delivery teams to enable smooth and rapid client deployments
- Manage risk and issues and make data driven decisions
- Overall responsibility of all product documentation
- Provide input on training, marketing material, and product rollout
Qualifications
Required Qualification:
- Bachelor’s Degree in a technical discipline or a related business degree
- 5-10 years’ experience with proven results launching and managing Master Data Management or Information Management solutions
- Proven track record demonstrating ability to design complex system solutions from business requirements
- Strong problem-solving and analytical skills
- Product or project management experience with models like PMI, Agile, and Pragmatic Marketing
- Experience in SaaS, Cloud Services, or related fields.
- Healthcare or pharmaceutical industry experience, especially in MDM
Additional Information
All your information will be kept confidential according to EEO guidelines.ads
What We Do
# KEY FACTS
- Founded in 2002
- 55 technicians in China
- More than 1,100 shipments checked every month
# SERVICES
- Product QC inspections
- Factory audits
- Other related services to support our clients
# THE THREE COMMITMENTS TO OUR CLIENTS
We have identified three "customer critical to quality criteria" in the inspection business:
1. Sending only product-specialized technicians
We do not guarantee to perform a service on a certain date. What we commit to is sending QC technicians who are qualified for your products.
2. Being reactive
We know that many shipments are urgent. Most of them might already be late by the time we are called to inspect them. Our clients do not want us to be a bottleneck.
We have organized our internal processes to accommodate for urgent jobs.
3. Releasing only properly-vetted reports
We do not guarantee that we send reports on the evening of the inspection day. What we commit to is studying the reports carefully before releasing them.
For inspections in China, 80% of reports are sent on the same day.
