ABOUT THE TEAM
Mural is a leading provider of visual collaboration software that is on a mission to fix the way teams work together. We are a hard working bunch that are committed to caring, adapt to thrive, and know we will triumph through teamwork.
YOUR MISSION
AI is redefining how we collaborate, create, and make decisions. At Mural, we've already begun this transformation, integrating AI capabilities that enhance visual collaboration. While we've built a strong AI foundation, we know we've only scratched the surface of what's possible. We believe AI isn't just a layer - it's the foundation upon which the future of work will be built. In this pioneering role, you'll build upon our existing AI innovations to shape the next generation of intelligent collaboration tools. You'll drive our evolving AI strategy forward and create products that empower all our users to achieve breakthrough thinking and collaboration outcomes that weren't possible before.
WHAT YOU’LL DO
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Lead 0→1 product development for AI-powered experiences within Mural's core platform
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Shape and evolve our AI product strategy, and roadmap with clear business outcomes
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Identify and prioritize high-impact AI opportunities that create measurable user and business value
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Orchestrate cross-functional collaboration with design, engineering, research, and data science teams to create intelligent workflows and features
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Validate concepts through rapid experimentation, rigorous customer research, and data driven iteration
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Ensure our AI solutions balance innovation with user needs, ethical principles, and responsible AI practices
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Serve as Mural's AI innovation hub, incubating forward thinking concepts, creating reusable components, and establishing patterns that other teams can adopt and build upon
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Elevate Mural's AI offerings through compelling communication that accelerates customer adoption and enhances our position in the industry
WHAT YOU’LL BRING
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5+ years of product management experience, ideally in SaaS or productivity software
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Passion for nurturing early-stage ideas and driving them to execution with clarity and purpose
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Technical fluency that enables effective collaboration with engineers, data scientists, and researchers
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Customer-obsessed mindset—leading with curiosity and focusing on outcomes over outputs
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Ability to navigate ambiguity and align cross-functional teams in a fast-paced environment
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Exceptional storytelling and influencing skills to build stakeholder alignment and generate enthusiasm for new initiatives
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Hands-on experience with AI/ML, LLMs, or developing user-facing intelligent features
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Working knowledge of prompt engineering, generative AI, or personalization at scale
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Strategic vision for how AI can transform visual collaboration and the future of work
Equal Opportunity
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.
The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate.
Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers.
Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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