Senior Product Manager, Risk

WHO WE ARE

At Trustly, we’re on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.

We’re revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to make and receive payments with greater security and ease.

Fueled by this purpose, we’ve grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $58 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.

With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our 'work from anywhere' policy allows employees in Brazil, the U.S., and Canada to work remotely within their country of residence, enabling flexibility while staying connected to our global team.

At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.

Now is the perfect time to join us and help accomplish our mission. If you’re inspired by purpose, thrive in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we’d love to hear from you!

About the team

As we continue to scale and grow our portfolio of merchants we need a world-class Risk system in order to effectively manage risk. As a Product Manager, Risk at Trustly, you have the opportunity to build something foundational, and the flexibility to build and execute your vision for a risk platform. You’ll be responsible for managing risk losses as well as building a world-class customer experience. You’ll work closely with the engineering, analytics, compliance, finance , and risk operations to drive your product vision and strategy.

What you will do:

• Develop and execute the product roadmap for building a world-class risk platform;
• Define and build the capabilities to quantify, monitor, and mitigate the financial risks the organization faces;
• Partner with data science and work directly with engineering to define detailed requirements;
• Co-lead the Agile scrum team with an engineering counterpart to deliver the product roadmap;
• Drive sprint planning, story prioritization, and product backlog grooming with the scrum team;
• Collaborate in technical design and architecture to find innovative and efficient solutions;
• Monitor industry trends and competitive landscape.

Who you are:

• Solid experience as a product manager with experience in the risk domain;
• Understanding of digital banking products with an emphasis on payments and money movement;
• Bachelor’s degree in Computer Science, EE, Mathematics, Statistics, or equivalent experience. A master's degree or MBA is a plus;
• Strong verbal and written communication skills: great listener with the ability to concisely synthesize complex issues;
• Ability to translate information effectively across the organization to sales, legal, engineering, and finance;
• Demonstrated excellence in making informed judgments, and setting priorities in ambiguous situations;
• Experience working with Agile methodologies;
• Advanced/Fluent English.

Our perks and benefits:

• Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
• Life insurance with differentiated coverage;
• Meal voucher and supermarket voucher;
• Home Office Allowance;
• Wellhub - Platform that gives access to spaces for physical activities and online classes;
• Trustly Club - Discount at educational institutions and partner stores;
• Monthly happy hours with iFood coupon;
• English Program - Online group classes with a private teacher;
• Extended maternity and paternity leave;
• Birthday Off;
• Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
• Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
• Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
• Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!

Check out our Glassdoor or our Brazil Life page on Linkedin for more details about Brazil, our culture, and much more.

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At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.