Product Manager (Plugin Ecosystem)

Reposted 5 Days Ago
Be an Early Applicant
2 Locations
Hybrid
460-460
Mid level
Cloud • eCommerce • Software
99% of employees believe you’re made to feel welcome at WP Engine. Be you. Be here.
The Role
Manage and prioritize product backlog for WordPress plugins, collaborate with teams, gather customer feedback, and ensure timely feature delivery.
Summary Generated by Built In

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

 

Key Responsibilities
Agile Product Ownership

  • Act as Product Owner in an agile team (e.g. participate in standups, sprint planning, retros) for multiple plugins
  • Own and maintain the product backlog for assigned plugins
  • Write clear, actionable user stories, acceptance criteria, and technical context where needed
  • Prioritise backlog based on business goals, customer feedback, and tech constraints

Feature Planning & Delivery

  • Collaborate with the Plugins Lead to break down roadmap initiatives into executable features
  • Align sprint goals with plugin business goals and customer outcomes
  • Ensure features are shipped on time and meet the acceptance criteria
  • Team Collaboration
  • Work closely with plugin engineers to clarify requirements and unblock progress
  • Facilitate tight feedback loops between engineers, designers, and support teams
  • Provide ongoing product direction during development and testing
  • Customer & Data Insight
  • Gather and synthesise customer feedback, bug reports, and support trends
  • Maintain product ideas board to collect customer feedback and track demand for features
  • Manage various public feedback forums
  • Conduct customer discovery calls to gain insight into customer usage and pain points
  • Technical Awareness
  • Maintain a basic understanding of plugin architectures and integration considerations
  • Translate non-technical needs into structured requirements that engineers can build against

Skills & Experience:

  • 2–4 years experience in product management or technical product ownership, ideally with WordPress plugins or SaaS integrations
  • Comfortable working in an agile development environment
  • Strong communication and documentation skills
  • Analytical mindset, able to prioritize based on data and impact
  • Experience writing user stories, specs, and managing backlogs
  • Familiarity with tools like Jira, Linear, or Shortcut; and collaborative tools like Miro, Figma, Slack
     

Perks & Benefits

Health & Wellness

  • 100% employer-paid private medical and dental insurance for employees, with 50% coverage for dependents (including domestic partners).
  • Mental health, fertility, and maternity coverage included.
  • Vision care: Eye exams and discounts on frames and contacts.
  • Access to telemedicine services with an online GP.
  • Annual wellness benefit of €1,000 (tax-free) through Clevercards.
  • Free subscription to Calm for mental wellness.
  • 25 Days Annual Leave + 4 Company Wellness Days
     

Financial Benefits

  • Company pension with a 5% employer match after six months (voluntary contributions can start immediately).
  • Income Protection
  • Company stock options.
  • €460 one-time work-from-home allowance (net of taxes).
     

Professional Growth

  • Access to LinkedIn Learning, Workday Learning, and our Career Growth Portal.
    #LI-DO1

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​

Top Skills

Figma
JIRA
Linear
Miro
Shortcut
Slack
Wordpress
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The Company
HQ: Austin, TX
1,100 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

We're a rapidly growing technology company that is committed to having an awesome culture, innovation, open source, exceptional customer service, and the massively growing WordPress community!

Why Work With Us

If you’re looking for a fun and fast-paced environment where you can make an impact, WP Engine is the perfect spot for you. We are looking for new team members to come help us shape the way people use and think of WordPress. As a member of our team you will have the opportunity to explore and help us all drive the business forward.

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