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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi is looking for a Senior Product Manager to lead key work streams within our Membership, Rewards, and Subscriptions area. In this role, you will be responsible for defining, prioritizing, and building new capabilities so we can create best-in-class experiences that help Members get the most out of their relationship with SoFi.
You will support and grow a product portfolio while working across every SoFi business and function, including engineering, design, marketing, finance, and operations. You will work closely with all members of this cross-functional team to deliver on exceptional value to our members and business.
As a product leader in our organization, you will be expected to inspire with your vision/roadmap, set ambitious goals, be gritty, and be accountable to results. You’ll play the critical role of bridging the technical and business worlds to deliver experiences that delight our members and drive our business forward.
What you’ll do:
- Build innovative solutions in a customer-centric environment
- Work closely with design and engineering partners to define product experiences that delight our members
- Work cross-functionally with business, marketing, operations, legal, compliance, and executive stakeholders to define and prioritize deliverables and translate customer needs into product solutions
- Create, communicate, and evangelize a product roadmap
- Write and refine product-requirement documents
- Oversee and prioritize product backlogs
- Own instrumentation and analysis to monitor product performance
- Communicate clearly and consistently with senior-level stakeholders
What you’ll need:
- 5+ years of experience in product management and related fields
- Excellent attention to detail and ability to summarize complex issues clearly and concisely
- Bachelor’s degree or higher in a technical or non-technical discipline
- Experience leading cross-functional teams to define and deliver products on deadlines with a software engineering team
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
- Superior written and spoken communication skills
- Experience presenting to executive management
- Data-driven and structured approach to analysis and decision-making
- A high-ownership mentality and accountability in your work
- Ability to lead and coordinate groups of people to make and execute plans
- Ability to work with remote teams
- Deep customer empathy and passion for helping people achieve their financial goals
Nice to have:
- MBA
- Previous experience in loyalty/rewards programs, subscriptions, and/or fintech
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
What the Team is Saying
What We Do
For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/
Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.
SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.
For more information, visit SoFi.com
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
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