Senior Product Manager - Investing (f/m/x)

About lemon.markets 🍋

Our mission is providing better opportunities to invest in capital markets. By empowering FinTechs and Banks to offer investment products, we help create financial well-being for their customers. In pursuit of this goal we strive to open 100 million securities accounts within Europe in this decade.

lemon.markets builds infrastructure for financial services and technology companies powering the next generation of investment products. From enabling a FinTech to launch their first investment product, over allowing e.g. a Neobank to embed investing into their product to bringing investing into a completely new context. Our API-first infrastructure makes launching an investment product customer-centric and compliant. We abstract all complexity for our partners through a well documented API, a self-service customer operations portal and operating in a clear regulatory framework. Enabling partners to launch in weeks, not months.

We have experienced first hand that brokerage infrastructure is broken. Building an investment product used to be highly expensive, challenging and cumbersome. We ease this pain by shielding our partners & their customers from the underlying complexity - and with that we make investing more accessible to everyone. Because that’s exactly what we enjoy, going to places nobody else dares and solving hard problems. This not only creates tons of value when done right, but attracts the smartest minds - because outlier companies are built by exceptional (& diverse) people like you.

Your Mission:

As Senior Product Manager you will be part of our order lifecycle domain, that builds out and owns all systems and processes, that are required to manage customer orders from execution to reporting.

Your goal is to fuel our growth in 2025 and beyond by building platform capabilities that develop our core brokerage service to unlock new product lines alongside owning and evolving core capabilities in order management, expanding our asset universe and localizing to new markets as we expand.

At lemon.markets we value ownership a lot. Within your area of responsibility, you will drive work autonomously within your problem spaces. You will report directly to Isaac, our Head of Product, collaborating closely with Engineering, Operations, Risk, Compliance and other experts.

This is your opportunity to make an impact on the core part of our platform, and shape every Partner & customer experience while working with a team of passionate professionals alongside you. Together we will leverage your previous experiences to build the investment infrastructure for the next 100 million retail investors in Europe.

You will:

• Lead product in our Order Life Cycle domain and take full accountability of your problem spaces & deliverables

• Drive the discovery process with customers and internal stakeholders to identify problems, scope solutions and ensure an agile delivery

• Understand the underlying regulation and legislation of building investment infrastructure, diving deep into legal, regulatory & compliance matters if needed.

• Build & drive our platform and internal tooling together with our engineers & customers alike.

• Continuously collect feedback from our partners and customers and make sure we address & implement it.

• Build and maintain relationships with our partners & vendors to foster co-development.

• Co-Design operational processes for all customer and payment operations related topics.

You will be successful in this role if:

• You have gained extensive experience as a product manager, building complex, mission-critical platforms, ideally within the domain of investing or financial services. Your path to product management can have taken some twists and turns, but prepared you well for working in cross-functional teams alongside engineers & other domain experts.

• You understand what building products in a highly regulated environment means. Ideally, you have worked prior at a Fintech or financial services provider. Understanding your responsibility being in the first line of defense.

• You listen to your customers. Here at lemon.markets we believe that the best way to develop a product is to be obsessed with our customers. You will meet our Partners regularly and make sure that their voice is heard at all times.

• You enjoy building from scratch. Bringing a complex system live, working towards that alongside a cross-functional team every day & seeing your day-to-day impact in that is what gets you going.

• You drive development with clear outcomes. We value delivering results a lot and challenge ourselves to create a clear, measurable impact for everything, that we set out to do. That means working data-driven & documenting well.

• You thrive on ownership. You are intrinsically motivated to create impact by delivering high quality outcomes for our customers by taking initiative and challenging the status quo.

• You have a collaborative mindset. Working together as a team and sharing knowledge comes natural to you. While you will have a lot of autonomy delivering your projects, you understand the necessity of cross-functional work, a certain pragmatism & dedication to our mission.

• You are a great communicator. Working in a start-up can be messy & unstructured at times, you’re able to sift through the noise, and assess what's really critical. You create buy-in for your plans from your stakeholders by applying a strong writing culture.

About the process

Your process will look like this:

1. Get to know each other - Melissa, Talent Partner | 45 minutes

2. Product Deep Dive - Isaac, Head of Product | 60 minutes

3. Meet the Leadership - Max, CEO & Laura, VP Brokerage | 60 minutes

4. Meet us at our lemon.markets HQ

   1. Case study - A selection of Lemoneers| 60 minutes

   2. Principles Session - A selection of Lemoneers| 60 minutes