Senior Product Manager Inflow Sales & Checkout Experience

Please join us in revolutionizing the inflow sales experience, optimizing margin, and diversifying revenue streams through introducing innovative products. 

If you are passionate about enhancing usability, reducing friction, and implementing personalized elements to boost conversion, this is your opportunity to make a significant impact. 

Please note, we are looking for a candidate with proven B2C e-commerce conversion experience. 

Job Purpose

Your key goals are to:

• Optimize margin and conversion for inflow sales of the ancillary product portfolio and diversify revenue streams by introducing new supplementary products and services, enhancing the overall customer experience and complementing our flight products. 
• Enhance usability and reduce friction in the checkout process, focusing on increasing conversion rates through strategic optimizations and personalized elements, tailored to individual user preferences.
• Implement personalized elements in the checkout experience to encourage customer retention, fostering a seamless and engaging process aligned with user preferences, encouraging repeat business.

Key Responsibilities

• Formulate a comprehensive product strategy with a product roadmap that outlines the direction of the Inflow Sales & Checkout Experience domain, aligned with business objectives.
• Conduct thorough market research to stay informed about industry trends, user behaviours, and emerging technologies and translate insights into actionable product requirements.
• Develop mechanisms for systematically collecting ideas and synthesizing these ideas into cohesive concepts for product strategies, initiatives and experiments.
• Build comprehensive and evidence based business cases supporting product initiatives, outlining potential benefits, risks, and expected outcomes.
• Apply effective prioritization strategies and methodologies to maximize the overall value delivered.
• Establish and monitor key performance indicators for products and lead optimization efforts to enhance the customer experience and drive conversion in the booking flow.
• Foster transparent and effective communication across departments and within the product organization, ensuring a shared understanding of goals, priorities and business impacts.
• Collaborate closely with business stakeholders,data analysts and with the product organization to ensure products are being developed that meet user needs and meet company objectives.
• Make informed decisions based on data and analysis, and encourage collaborative problem-solving.

What you bring to the table

• You are passionate about data, and you have a strong drive to make it available in Travix to meet its purpose
• At least 5 years experience in a relevant role within B2C environment 
• Demonstrated e-commerce experience with new product strategy ideas and optimizing existing products to hit financial KPI targets is a must
• Great stakeholder management
• Self driven and able to motivate people, and foster cross-functional collaboration 
• Be self-directed and able to move forward in a fast-paced, somewhat ambiguous environment
• Ability to research & deliver complex business requirements
• A result driven team player
• A data driven and structured approach with strong problem-solving skills
• Great communication and presentation skills
• SQL is a nice to have 
• Fluent written and spoken English is essential

What you can expect from us

• Enjoy the flexibility and life balance of hybrid work, where each team aligns on their minimum number of days in office to foster collaboration and meet the team's needs.
• Possibility to work up to 3 months from abroad (depending on your job function)
• 30,5 days of paid leave, so plenty of time to enjoy your travels!
• Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization - where people can thrive, be creative and ultimately build their own legacy within the company.
• A diverse and multicultural working environment. Our global team has over 50 different nationalities, and we embrace everyone’s authenticity. 
• A company-sponsored volunteer day, dedicated to giving back to our community and making a positive impact together
• We have proven to grow people internally and we offer many internal development courses to keep on learning and growing.
• Amazing benefits, such as covered travel costs, ClassPass subscription/membership and a bike plan.
• Discover our Bijlmer Arena office in Amsterdam, surrounded by the city's second-largest shopping area, a vibrant cultural scene, diverse lunch options, and just one easy connection away from Amsterdam Central Station. Office amenities include car parking, secure bike storage, a pool table and more.
• Free fruit, healthy snacks, team drinks and company events.

About Travix

Travix is one of the leading global online travel agencies managing an extensive portfolio of travel focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar. Travix operates in over 40 countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips, which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best end-to-end booking experience. With a  strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling.

Make your career at Travix

If you share the same values as we do, you are just as passionate and ready to build your own legacy, we would love to hear from you!