About The Role
We are seeking an entrepreneurial product manager to drive the next stage of Value Added Services offerings to SME merchants in Indonesia. This role is the primary product owner of GoPay Spiker, a first of its kind IoT device that enables merchants to feel confident & secure when receiving digital payments from their customers. The successful candidate will play a crucial role in growing a new but promising business within GoTo Financial’s Merchant Services organization.
What You Will Do
- Represent the end user of your product, understand them & drive the product solutions to solve this end user problems
- Define and drive a roadmap for the team in collaboration with stakeholders from Engineering, Design, Research, Business and Operations to build a solid world class product
- Seek product ideas and feedback, gather requirements, write specs, create wireframes and workflows, and demo them early and often
- Deliver features. You put things on paper, get your hands dirty, and execute with precision to make sure products and features are launched
- Understand that “one size doesn’t fit all” and conceptualize solutions that are configurable and adaptable to the maximum extent possible
- Be in the details. Know your team’s work in-depth- down to API names and contracts
- Define clear and well-scoped requirements and usability documents that are easily understood by technical and non-technical audiences
- Deep dive into data and identity right problem statements and right segments to target and take experimentation driven product development approach
What You Will Need
- Have at least 6 years of product management experience, working with payment devices / IoT is a plus
- Skilled at working with a wide variety of stakeholders
- Strong communication skills, the ability to summarize complex and technical topics to a wide range of audiences. You also know how to build trust, set goals, and get things done. You aren’t afraid of using whatever channel (face-to-face, email, Slack)
- You are a self-starter, you love to understand systems inside out, and make it your mission to deliver quality products
- A “Can-Do” Attitude: a positive attitude and passion for learning in fast-paced environments. We move fast!
- Ability to excel in a constantly changing and rapidly growing workplace
- Proficiency in data querying is a plus
About The Team
Our Merchant Services team is at the forefront of empowering businesses to thrive in a digital economy. We provide innovative payment solutions that help merchants of all sizes accept payments seamlessly, both online and in-store. Our team is passionate about creating cutting-edge tools that simplify transactions, improve security, and enhance the overall customer experience.
As part of the Merchant Services team, you’ll collaborate with a dynamic group of product managers, engineers, and sales professionals who are dedicated to delivering best-in-class solutions. We pride ourselves on a culture of innovation, continuous learning, and a shared goal of making commerce easier for businesses worldwide.
If you're excited about building products that directly impact merchants' success and want to work in a fast-paced, collaborative environment, this is the place for you!
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
