Senior Product Manager - Clinical Experience

Posted 7 Days Ago
Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Edtech • Healthtech • Machine Learning • Natural Language Processing • Software • Telehealth
Marker provides affordable, quality learning disability evaluations and support. Because no two minds think alike.
The Role
The Senior Product Manager will lead the development of innovative solutions for learning disability evaluations, focusing on the psychologist's administration process. Responsibilities include strategy creation, product roadmap maintenance, cross-team collaboration, and user experience enhancement by leveraging technology and data analytics.
Summary Generated by Built In

About Marker Learning:

Marker Learning is on a mission to help schools and parents access more affordable and accessible learning disability (e.g., dyslexia) assessments. 1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell, and write--despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student’s life, it is estimated that only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression.
 
By leveraging proprietary technology developed by leading experts, the end-to-end Marker evaluation is completed in a fraction of the time compared to traditional assessment methods. Marker is a rapidly growing start-up backed by some of the most mission-driven and reputable venture capital firms and education non-profits.
Join us in our mission to inspire and support all students on their unique learning paths!

Position Overview:

As a Senior Product Manager specializing in the Clinical Experience, you will focus on creating the next gold standard in learning disability evaluations, pioneered by Marker Learning. Your role will specialize in the process by which psychologists administer evaluations and deliver their clinical diagnosis to clients.  You will become an expert in testing methodology to develop product direction and improvements to make learning disability evaluations more accessible, standardized and with repeatable outcomes, utilizing the state of the art in artificial intelligence, large language models, computer vision and more to accelerate progress.

This role will report into the Director of Product Management and will be a core member of Product Management at Marker Learning – you will help to form both the Clinical Experience and the overall Product Management team. An ideal candidate for this position will grow alongside Marker Learning to become a leader within Product and Marker.

Responsibilities:

Strategic Leadership: 

  • Create and execute strategies to improve the evaluation experience for clients and psychologists.
  • Become an expert in client and psychologist needs, championing them within Marker Learning. 
  • Stay up to date on the latest in both learning disability evaluation methodology and technology, communicating and educating internal and external stakeholders on their progress.

Research & development: 

  • Work closely with Marker’s technology & clinical teams to research new applications for evaluation testing, scoring, diagnosing, and report writing.
  • Develop and test new solutions to improve the evaluation experience.
  • Translate proof-of-concepts into fully fledged production implementations.

Product Lifecycle Ownership: 

  • Develop and maintain a Clinical Experience product roadmap, prioritizing features and enhancements based on customer needs, market trends, and business objectives.
  • Lead end-to-end product management, from ideation to execution, collaborating closely with cross-functional teams to ensure the timely delivery of impactful solutions.
  • Translate Clinical product requirements into platform capabilities to drive improvements for all elements of Marker’s Product.

Data Driven Decision Making:

  • Collaborate with Marker’s Data Science team to design tests with high quality and repeatable results, creating data capture and utilization loops.
  • Utilize data analytics and statistics to derive actionable insights, shaping product roadmaps and optimizing user experiences.
  • Establish and track key performance metrics, analyzing data to identify trends and inform decision-making.

Focus on User Experience:

  • Closely study client and psychologist user behavior to derive actionable insights for product development.
  • Engage in on-the-ground learning by shadowing psychologist workflows, client testing, participating in user research, and conducting workshops to deeply understand the challenges and opportunities within the clinical evaluation landscape.
  • Keep a relentless focus on user experience, focusing on creating seamless experiences with Marker products to produce positive outcomes.

Cross-Team Collaboration & Stakeholder management:

  • Cultivate strong relationships with Marker psychologists and other internal stakeholders, actively soliciting feedback to inform product improvements.
  • Collaborate effectively with Engineering, Data Science and Marker’s Clinical teams to align strategies, prioritize features, and drive product success.
  • Conceptualize, manage and prioritize projects for different stakeholders, working on multiple timescales.

Requirements:

  • 5+ years of proven experience in Product Management.
  • Experience taking products zero to one, from research and development to production application.
  • A proven background in long term planning and follow through execution on large scale projects.
  • A baseline understanding and previous application of Statistics, Generative AI, Large Language Models, and Computer Vision.
  • A tireless drive to tame chaos, solve problems, and make improvements, both large and small.
  • Strong analytical skills; a wiz at leveraging data to make informed product decisions.
  • Experience in fast-paced, agile startup environments.
  • Detail oriented with superior communication organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you.

This role has a salary range of $160,000 - $175,000 Base Salary

Interested? Great! Here's what you should know:

At Marker Learning, we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation, and disability status. We are a mission-driven team out to provide reliable and affordable testing to every student who requires it, and we believe that Marker Learning has the potential to change the evaluation landscape across the country. We'd love to hear from you if you're motivated by our mission and eager to contribute to our team and culture!

We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.

Top Skills

Clinical Applications
Computer Vision
Data Analytics
Generative Ai
Health Tech
Large Language Models
Product Management
Statistics
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The Company
HQ: New York, NY
60 Employees
Remote Workplace
Year Founded: 2021

What We Do

Studies show that only one in twenty students with a learning disability ever get a diagnosis, increasing their chances of experiencing low self-esteem, anxiety, depression, and unemployment later in life.

Marker Learning is here to change that. We partner with schools to provide gold-standard learning disability evaluations, ensuring every student has the opportunity to thrive.

Developed by leading experts from Johns Hopkins and endorsed by the Learning Disability Association and the International Dyslexia Association, our cutting-edge technology creates a seamless, faster assessment process without compromising quality.

Together, we’re innovating the future of education, one assessment at a time.

Why Work With Us

Marker's team brings together diverse expertise from various industries—including former educators, psychologists, and professionals from FAANG, fintech, healthcare, and government—united by a shared mission: to build world-class software that transforms the learning disability landscape and creates a lasting, positive impact.

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