Senior Product Manager (Billing and Monetization)

MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products.
At MacPaw, we believe humans and technology can reach their greatest potential together.
MacPaw is proud to be Ukrainian. The support and development of Ukraine are significant parts of the company's culture. MacPaw gathers open-minded people who support each other and aspire to change the world around us.
As a Senior Product Manager, you will own the vision, strategy, and execution of billing and monetization of MacPaw products. You'll collaborate closely with cross-functional teams, analyze market trends, and leverage user insights to drive revenue growth while ensuring a seamless user experience.
If you have solid experience in product management (Billing, Monetization, Payments), data-driven mindset and attention to detail, we want to hear from you! Join us to make a lasting impact-apply today!
In this role, you will:

• Develop product vision by analyzing the business needs as well as user problems and scenario
• Collaborate with billing and monetization partners
• Execute monetization& billing strategy with attention to details and sense of responsibility, suggest and execute improvements if necessary
• Improve a business model of a product by analyzing competitors and modeling a unit economics of the product. Do it by continuous testing and evaluation
• Participate in the product strategy development by determining its capabilities through market analysis, competitors analysis, product potential, etc, taking into consideration the product stream draft strategies
• Continuously test and enhance the product price and offering by managing the conduction of analysis of user willingness to pay and price elasticity tests. Developing the discount policies etc.
• Develop and execute the product budget by forecasting costs and revenue within your area of responsibility
• Synchronize a roadmap with a product team, its consistency and relevance
• Regularly collect and analyze data from product users and business stakeholders to ensure efficient decision-making process
• Collaborate closely with internal (data analyst, designer, tech team and PMM) and external stakeholders to ensure product development aligns with customer needs and business objectives

Skills you'll need to bring:

• 5+ years of experience in product management, leading product development end-to-end (billing and/ or monetization, payments, product compliance)
• Proven ability to define and execute product vision, strategy, and roadmap to deliver measurable business impact.
• Strong analytical and data-driven mindset, with hands-on experience with A/B testing, experimentation frameworks, and cohort analysis.
• Strong knowledge of UX principles, usability testing, and customer research methodologies.
• Exceptional stakeholder management and communication skills, with the ability to align cross-functional teams, get buy-in, and influence decision-making in the organization.
• Proficiency in software development processes (Agile, Scrum, Kanban, CI/CD).
• Deep understanding of growth, monetization, and pricing strategies for digital products.
• Experience working closely with engineering teams, with a solid grasp of technical concepts (APIs, SDKs, webhooks, etc.).
• Ability to balance short-term execution with long-term product vision, making trade-offs between speed, quality, and business impact.

As a plus:

• Proficiency in subscription models, paywalls, upsells, and other monetization strategies.
• Deep understanding of subscription billing, payments, renewals, refunds, chargebacks, and dunning strategies.
• Ability to evaluate and optimize payment flows to reduce churn and improve conversions.
• Hands-on experience working on account management features, such as multi-device login, session handling, and security.
• Some technical knowledge, such as basic scripting or coding (Python, JavaScript, SQL), is a plus.
• Familiarity with licensing models and anti-piracy strategies.

What We Offer

• Your well-being is always a priority
  
  • MacPaw believes the health, satisfaction, and financial security of employees and their families are important not only to each individual's well-being but also to achieving our organization's overall objectives. We offer medical, vision, and dental insurance benefits.
• Hybrid work model & flexible working hours
  
  • We offer a hybrid work model, with at least three days a week on-site in our Boston office. You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  
  • Whatever your dreams and aspirations are, we have you covered. Education opportunities to grow both hard and soft skills, annual development reviews, internal community.
• Teams we are proud of
  
  • We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Time-off policy that covers life's needs
  
  • At MacPaw, we genuinely understand the value of taking time to unwind and attend to your loved ones. That's why we provide our employees with a generous PTO benefit that can be utilized for multiple purposes.
• We're an equal opportunity employer. Here is a safe place for applicants of all backgrounds
  
  • We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.