Hang is building the future of loyalty for brands.
Hang is the next gen brand loyalty platform that redefines customer engagement for brands. By blending AI-powered personalization, digitally immersive experiences, gamification, and omnichannel integrations, Hang offers a marketing platform built for the future for both for brands and their consumers.
Our platform is distinguished by its modern user interface & 3D animations on the consumer side, and a next-generation CXM that empowers brands to launch dynamic campaigns and derive deep insights from robust analytics on the brand user side. Unique in our capability to attribute third-party delivery orders, Hang works primarily with multi-location QSR restaurant chains across the US, but also a variety of eCommerce & retail brands.
About the Role
As the Senior Product Designer, you will lead the product design org and be responsible for both the look and feel of a product that will be touched by many large brands and millions of users. You will interface directly with customers to understand how they feel about the product and guide the product accordingly. At Hang, we understand that people do judge a book by its cover, and we’re dedicated to ensuring users are delighted each and every time they interact with our products.
Your input will be valued and highlighted at every stage of the product development process, from mocking up new feature ideas to mapping use experience flows. You will play a foundational role in defining and building out the Product Design function and team.
What You’ll Do
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Lead the entire design function and be responsible for the product's look, feel, and UX/UI.
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Collaborate with leadership to imagine new features from the ground up.
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Define project requirements alongside Product and Engineering.
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Outline and communicate your vision to the team using mock-ups, documentation, and prototypes.
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Conduct user research and use data to develop insights that translate into product design.
Who You Are
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You have 6+ years of UX, UI, or product design experience.
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You have experience delivering multiple projects with cross-disciplined teams
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You have experience designing products from the ground up.
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You have the ability to develop wireframes and prototypes.
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You are proficient in Figma (or similar design tools).
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You are willing and able to extend past the scope of a typical product design role.
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You have the ability to balance delightful design with the need to move quickly and iterate.
What Would Set You Apart
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You've led design for an early stage startup before
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You have experience designing technical projects and working with engineers.
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You are familiar with user research and user research methodologies.
Benefits
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Top-tier health, vision, and dental insurance, including plans with $0 employee cost.
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Unlimited PTO / sick leave
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Competitive salary & equity compensation.
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Company offsites
Top Skills
What We Do
Hang is the next generation brand loyalty & customer data platform. By harnessing personalization, gamification, and its expansive integrations ecosystem, Hang provides brands with a radically new type of customer experience.
Hang integrates with several brand POS and CRM system and has a number of top brand customers across food & beverage, eCommerce, retail, hospitality, and entertainment. Clients include a variety of major brands (such as Ulta Beauty, Budweiser, Flipkart, Cinemark, ASICS), as well as many restaurant chains including Boba Guys, Roam Artisan Burger, Just Salad, Williamsburg Pizza, and more.
Hang raised a $16 million Series A led by Paradigm last summer, with participation from Tiger Global, Howard Schultz, Kevin Durant, Mr. Beast, and the founders of Warby Parker, Allbirds, and Bombas, among others.
