Senior Product Designer, Omnicommerce

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

We are a team of product designers with focus on revolutionizing the dining experience for our eaters and building relationship between them and businesses across Southeast Asia. For merchants, we aim to leverage innovative technologies to empower and enable them to thrive in this competitive landscape. That said, we roll up to a larger design family of content designers, UX engineers, and Design Ops. About 150 people in total!

Get to Know the Role

As a Senior Product Designer on the Omnicommerce team, you will own Product Design outcomes, practice and quality for a cross-functional Problem Space Team in Dine In and Loyalty experiences for the Grab consumer super app and enterprise/merchant facing interfaces, with influence on adjacent teams. You will report to Designer Manager and work onsite with hybrid working setup at the Grab Malaysia office.

The Critical Tasks You Will Perform

• Lead product design outcomes in your problem space team, and solving problems with the team and stakeholders.
• Ensure stakeholder alignment in designing experiences that balance business goals and user-centric design.
• Communicate rationales, processes, and standards compellingly to stakeholders.
• Own the discovery and delivery of solutions within the problem space team.
• Apply design-thinking frameworks and user-centered principles to guide problem space exploration.
• Design impactful product experiences and features, and create end-to-end flows for complex user experiences.
• Contribute to the design system by documenting new components and enhancements.
• Leverage prototyping to refine and deliver seamless, delightful user experiences.

Qualifications

What Essential Skills You Will Need

• Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.
• 4+ years of Product Design experience.
• Experience working on cross-functional product teams.
• Solid fundamentals in interaction and visual design craft and practice.
• Solid knowledge of mobile and front-end web standards and development.
• Experience with Figma, Protopie, After Effects, or other design tooling.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.