As a key member of the Product Design Team, you will be responsible for delivering business critical experiences to empower our Enterprise Search product experience. Your work will enable companies to leverage the Moveworks AI Platform to support their employees in many creative ways.
You'll go beyond crafting visually compelling interfaces. You'll architect intuitive information retrieval systems, deeply understanding the complexities of enterprise data and user workflows. Your expertise will be crucial in designing scalable search experiences that handle vast information volumes, ensuring relevance, accuracy, and security. You'll leverage your understanding of information architecture, search algorithms, and metadata to create powerful tools that empower users to efficiently find critical information. Your data-driven approach will enable you to analyze search data and user behavior, continuously optimizing the search experience and ensuring it aligns with the unique needs of our enterprise stakeholders. You have a habit of validating designs throughout your design ideation and iterations - and always work backwards from the ideal visionary experience. You are also motivated by helping your fellow designers (especially those less experienced) by sharing your perspectives and feedback in design reviews and 1:1s.
This role will constantly challenge you to identify the biggest pain movers for Enterprise Search users. You will innovate product experiences with end user feedback — a process that includes user research, ideation, prototyping, iterations, presentations, testing, interviews, analysis and much more. It is important to know all the tools, but also know when to use them and when to take shortcuts in context. This is a great opportunity to play an integral role at the fastest-growing AI company in its space, if you are looking for a well rounded UX role with both design and research.
What You Will Do
- Work in a cross-functional team (e.g. Product Managers, Customer Success, Engineering, Analytics, Marketing) to inspire, define and build delightful product experiences
- Design search product experiences that are primarily Web and end user facing, with implications across product boundaries of other integrations (e.g. all kinds of integrations)
- Drive effective design vision alignment and execution with the appropriate design artifacts at different stages of the design process (e.g. wireframes, prototypes, sketches, design docs)
- Conduct UX Research on projects that understands user motivations and pain points to inform design decisions that improves product value and adoption (e.g. user interviews, usability testing, journey mapping)
- Contribute to evolving design systems and processes to improve design and engineering efficiency
- Navigate through ambiguous situations and create clarity for other team members to move projects forward
What You Bring To The Table
- A proven ability to imagine innovative experiences, also drive conversions of new and returning users through well throughout experiences across platforms, supported by a diverse portfolio.
- Successful track record of shipping impactful and elegant product experiences with close collaboration in fast moving cross-functional teams (5-10 years of experience).
- Strong communication skills to convey proposed designs clearly and persuasively across different audiences.
- Proficiency with design tools like Figma. Ideally with experiences building Design Systems in the past.
- Experience with information architecture, retrieval and search algorithms with enterprise level complexity is strongly preferred.
- Above all, insatiable curiosity and a growth mindset.
Compensation Base Range: $200,000 - $231,000
*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.
Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.
Who We Are
Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.
The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.
Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024!
Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.
Come join one of the most innovative teams on the planet!
Top Skills
What We Do
The Moveworks Copilot unifies every business system, giving employees one place to go to find information and automate tasks, increasing employee productivity by simplifying work. Powered by a genAI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks Copilot understands employee requests, devises intelligent plans, then executes actions to get work done across application boundaries.
The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications. Learn more at Moveworks.com.
Why Work With Us
Company culture is difficult to distill. Sure, we could tell you about our 5-star rating on Glassdoor, or about how we were named to the Forbes AI 50 list. But the truth is that no talking point can capture what it’s like to work alongside this team every day, as we continue to push the boundaries of what’s possible with enterprise AI.
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